Total complaints
2
Filed since 2017
2026 data Public-data reference. official source
Empire Acceptance Company, Inc.
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows Empire Acceptance Company, Inc.'s complaint history from CFPB public records. 2 consumers have filed complaints since 2017. The company has a 100% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
2017
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Empire Acceptance Company, Inc. complaint mix by product
- Consumer Loan 1 50.0% – 0% relief
- Debt collection 1 50.0% – 0% relief
How Empire Acceptance Company, Inc.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 1 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| NC | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Empire Acceptance Company, Inc.
Empire Acceptance Company, Inc. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2017-05-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Empire Acceptance Company, Inc. reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Consumer Loan", and the single most common underlying issue is "Managing the loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Empire Acceptance Company, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Empire Acceptance Company, Inc. have?
Empire Acceptance Company, Inc. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Empire Acceptance Company, Inc. respond to complaints on time?
Empire Acceptance Company, Inc. has a 100% timely response rate to CFPB complaints.
What is the most common complaint about Empire Acceptance Company, Inc.?
The most common issue reported against Empire Acceptance Company, Inc. is "Managing the loan or lease" in the "Consumer Loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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