CFPB · Diversified product mix

Elly, LLC

6 CFPB complaints · diversified mix (top product 33.3%) · top issue Attempts to collect debt not owed.

6 CFPB complaints

Elly, LLC: top product "Debt collection" is only 33.3% of 6 - multi-bucket mix. Timely 50% · relief 16.7%. Allegations, not findings.

  • Diversified product mix
  • 0% filings 2015 to 2023

CFPB relief outcome brief

CCDB company elly-llc

16.7% relief · 50% timely · 6 filings · Debt collection

Nearest relief peer: Servatus Corporation (16.7% relief)

Elly, LLC (this)16.7%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Elly, LLC and nearest filing-volume peers

Elly, LLC closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 50.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Elly, LLC complaint mix by product

Total complaints: 6

Elly, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 2 complaints (33.3%), resolution 0.0% Debt collection 33.3% Payday loan: 2 complaints (33.3%), resolution 50.0% Payday loan 33.3% Consumer Loan: 1 complaints (16.7%), resolution 0.0% Consumer Loan 16.7% Payday loan,: 1 complaints (16.7%), resolution 0.0% Payday loan, 16.7%
  • Debt collection 2 33.3% 0% relief
  • Payday loan 2 33.3% 50% relief
  • Consumer Loan 1 16.7% 0% relief
  • Payday loan, 1 16.7% 0% relief

How Elly, LLC's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 2
Payday loan 2
Consumer Loan 1
Payday loan, title loan, or personal loan 1

Where Elly, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
33.3% of this company's filings
TX2MA1AL1HI1NC1

Elly, LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2023
1
0% vs 2015
0.511.522.5 20152016201720182023 1

Top States

State Complaints
TX 2
MA 1
AL 1
HI 1
NC 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 1
Charged fees or interest I didn't expect 1
Improper contact or sharing of info 1
Can't stop charges to bank account 1
Taking out the loan or lease 1
Charged fees or interest you didn't expect 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2016 2 50%
2017 1 100%
2018 1 0%
2023 1 0%

Source: CFPB Consumer Complaint Database

Elly, LLC spreads across product buckets

Elly, LLC's 6 logged complaints stay concentrated: only 5 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2023-12-05.

Elly, LLC answers 50% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Elly, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Elly, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Elly, LLC (50% timely; 16.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix