Total complaints
36
Filed since 2020
36 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
36 consumer complaints filed with the CFPB
This profile shows eMortgage Funding LLC's complaint history from CFPB public records. 36 consumers have filed complaints since 2020. The company has a 13.9% timely response rate and has provided relief in 2.8% of cases.
Total complaints
36
Filed since 2020
Timely response
13.9%
CFPB-tracked response window
Relief rate
2.8%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How eMortgage Funding LLC's 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 34 |
| Credit reporting or other personal consumer reports | 2 |
| State | Complaints |
|---|---|
| NC | 6 |
| VA | 5 |
| CA | 4 |
| MI | 4 |
| CO | 2 |
| WA | 2 |
| IL | 2 |
| FL | 2 |
| TN | 1 |
| WI | 1 |
| TX | 1 |
| AL | 1 |
| NJ | 1 |
| AZ | 1 |
| PA | 1 |
| OR | 1 |
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 21 |
| Closing on a mortgage | 10 |
| Trouble during payment process | 2 |
| Incorrect information on your report | 1 |
| Struggling to pay mortgage | 1 |
| Improper use of your report | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 0% |
| 2021 | 2 | 0% |
| 2022 | 3 | 0% |
| 2023 | 4 | 50% |
| 2024 | 8 | 25% |
| 2025 | 10 | 10% |
| 2026 | 8 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
eMortgage Funding LLC has accumulated 36 consumer complaints in the CFPB public database, with filings active across 16 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-03-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, eMortgage Funding LLC reports a 13.9% timely-response rate and has closed 47.2% of cases with a written explanation to the consumer. 2.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating eMortgage Funding LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
eMortgage Funding LLC has received 36 consumer complaints filed with the Consumer Financial Protection Bureau.
eMortgage Funding LLC has a 13.9% timely response rate to CFPB complaints.
The most common issue reported against eMortgage Funding LLC is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.