CFPB · Single-product concentration
EMI Equity Mortgage, Inc.
11 CFPB complaints · 90.9% in "Mortgage" · top issue Trouble during payment process.
EMI Equity Mortgage, Inc.: 90.9% of 11 CFPB complaints sit in "Mortgage". Timely 63.6% · relief 18.2%. Allegations, not findings.
- Single-product concentration
- +50% filings 2020 to 2025
CFPB relief outcome brief
CCDB company emi-equity-mortgage-inc
18.2% relief · 63.6% timely · 11 filings · Mortgage
Same-product relief peers
Nearest relief peer: Academy Mortgage Corporation (18.2% relief)
EMI Equity Mortgage, Inc. closes 18.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of EMI Equity Mortgage, Inc.'s 11 filings include narrative text
45.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
EMI Equity Mortgage, Inc. complaint mix by product
- Mortgage 10 90.9% – 20% relief
- Credit reporting 1 9.1% – 0% relief
How EMI Equity Mortgage, Inc.'s 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 10 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for EMI Equity Mortgage, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- PR
- 90.9% of this company's filings
EMI Equity Mortgage, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +50% vs 2020
Top States
| State | Complaints |
|---|---|
| PR | 10 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 5 |
| Struggling to pay mortgage | 2 |
| Closing on a mortgage | 2 |
| Incorrect information on your report | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 2 | 50% |
| 2021 | 1 | 0% |
| 2022 | 2 | 50% |
| 2023 | 3 | 100% |
| 2025 | 3 | 66.7% |
Source: CFPB Consumer Complaint Database
EMI Equity Mortgage, Inc. filings cluster in one product
EMI Equity Mortgage, Inc.'s 11 logged complaints stay concentrated: only 2 states show a filing. 45.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2025-12-26.
EMI Equity Mortgage, Inc. answers 63.6% of complaints inside the CFPB's tracked window and closes 81.8% with a written explanation. 18.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about EMI Equity Mortgage, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for EMI Equity Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 63.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for EMI Equity Mortgage, Inc. (63.6% timely; 18.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration