Total complaints
10
Filed since 2020
2026 data Public-data reference. official source
EMI Equity Mortgage, Inc.
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows EMI Equity Mortgage, Inc.'s complaint history from CFPB public records. 10 consumers have filed complaints since 2020. The company has a 60% timely response rate and has provided relief in 20% of cases.
10
Total Complaints
60%
Timely Response
0%
Disputed
20%
Relief Provided
2
States Active
2020
Since
Timely response
60%
CFPB-tracked response window
Relief rate
20%
Closed with monetary or non-monetary relief
Timely response rate 60.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 20.0%
Industry median
Share closed with monetary or non-monetary relief.
EMI Equity Mortgage, Inc. complaint mix by product
- Mortgage 9 90.0% – 22% relief
- Credit reporting 1 10.0% – 0% relief
How EMI Equity Mortgage, Inc.'s 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 9 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| PR | 9 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 4 |
| Struggling to pay mortgage | 2 |
| Closing on a mortgage | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 2 | 50% |
| 2021 | 1 | 0% |
| 2022 | 2 | 50% |
| 2023 | 3 | 100% |
| 2025 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About EMI Equity Mortgage, Inc.
EMI Equity Mortgage, Inc. has accumulated 10 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2025-12-16, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, EMI Equity Mortgage, Inc. reports a 60% timely-response rate and has closed 80% of cases with a written explanation to the consumer. 20% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating EMI Equity Mortgage, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does EMI Equity Mortgage, Inc. have?
EMI Equity Mortgage, Inc. has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does EMI Equity Mortgage, Inc. respond to complaints on time?
EMI Equity Mortgage, Inc. has a 60% timely response rate to CFPB complaints.
What is the most common complaint about EMI Equity Mortgage, Inc.?
The most common issue reported against EMI Equity Mortgage, Inc. is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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