Embassy Loans
29 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Embassy Loans complaint mix by product
- Payday loan, 8 27.6% – 13% relief
- Debt collection 4 13.8% – 0% relief
- Payday loan, 4 13.8% – 0% relief
- Credit reporting 4 13.8% – 0% relief
- Credit reporting, 4 13.8% – 0% relief
- Consumer Loan 3 10.3% – 100% relief
- Vehicle loan 2 6.9% – 0% relief
How Embassy Loans's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 8 |
| Debt collection | 4 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Consumer Loan | 3 |
| Vehicle loan or lease | 2 |
Top States
| State | Complaints |
|---|---|
| FL | 24 |
| VA | 1 |
| PA | 1 |
| CA | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Vehicle was repossessed or sold the vehicle | 6 |
| Incorrect information on your report | 5 |
| Improper use of your report | 3 |
| Problems at the end of the loan or lease | 2 |
| Struggling to pay your loan | 2 |
| Took or threatened to take negative or legal action | 1 |
| Communication tactics | 1 |
| Attempts to collect debt not owed | 1 |
| Charged fees or interest you didn't expect | 1 |
| Charged fees or interest I didn't expect | 1 |
| Managing the loan or lease | 1 |
| Lender repossessed or sold the vehicle | 1 |
| Vehicle was damaged or destroyed the vehicle | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| False statements or representation | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 2 | 50% |
| 2018 | 5 | 100% |
| 2019 | 1 | 100% |
| 2020 | 4 | 100% |
| 2021 | 2 | 50% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 5 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Embassy Loans
Embassy Loans's 29 logged complaints stay concentrated: only 5 states show a filing on record. 48.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-16.
Embassy Loans answers 93.1% of complaints inside the CFPB's tracked window and closes 82.8% with a written explanation. 13.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Vehicle was repossessed or sold the vehicle."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Embassy Loans.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Embassy Loans have?
29, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Embassy Loans respond to complaints on time?
93.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Embassy Loans?
"Vehicle was repossessed or sold the vehicle", filed under the "Payday loan, title loan, or personal loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.