CFPB · Diversified product mix
Embassy Loans
29 CFPB complaints · diversified mix (top product 27.6%) · top issue Vehicle was repossessed or sold the vehicle.
Embassy Loans: top product "Payday loan, title loan, or personal loan" is only 27.6% of 29 - multi-bucket mix. Timely 93.1% · relief 13.8%. Allegations, not findings.
- Diversified product mix
- +200% filings 2015 to 2026
CFPB relief outcome brief
CCDB company embassy-loans
13.8% relief · 93.1% timely · 29 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Moneytree Inc (14% relief)
Embassy Loans closes 13.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Embassy Loans's 29 filings include narrative text
48.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Embassy Loans complaint mix by product
- Payday loan, 8 27.6% – 13% relief
- Debt collection 4 13.8% – 0% relief
- Payday loan, 4 13.8% – 0% relief
- Credit reporting 4 13.8% – 0% relief
- Credit reporting, 4 13.8% – 0% relief
- Consumer Loan 3 10.3% – 100% relief
- Vehicle loan 2 6.9% – 0% relief
How Embassy Loans's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 8 |
| Debt collection | 4 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Consumer Loan | 3 |
| Vehicle loan or lease | 2 |
Concentrated filing states for Embassy Loans
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 82.8% of this company's filings
Embassy Loans rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2015
Top States
| State | Complaints |
|---|---|
| FL | 24 |
| VA | 1 |
| PA | 1 |
| CA | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Vehicle was repossessed or sold the vehicle | 6 |
| Incorrect information on your report | 5 |
| Improper use of your report | 3 |
| Problems at the end of the loan or lease | 2 |
| Struggling to pay your loan | 2 |
| Took or threatened to take negative or legal action | 1 |
| Communication tactics | 1 |
| Attempts to collect debt not owed | 1 |
| Charged fees or interest you didn't expect | 1 |
| Charged fees or interest I didn't expect | 1 |
| Managing the loan or lease | 1 |
| Lender repossessed or sold the vehicle | 1 |
| Vehicle was damaged or destroyed the vehicle | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| False statements or representation | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 2 | 50% |
| 2018 | 5 | 100% |
| 2019 | 1 | 100% |
| 2020 | 4 | 100% |
| 2021 | 2 | 50% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 5 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Embassy Loans spreads across product buckets
Embassy Loans's 29 logged complaints stay concentrated: only 5 states show a filing. 48.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-16.
Embassy Loans answers 93.1% of complaints inside the CFPB's tracked window and closes 82.8% with a written explanation. 13.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Vehicle was repossessed or sold the vehicle."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Embassy Loans.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Embassy Loans: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 29.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Embassy Loans (93.1% timely; 13.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix