CFPB · Single-product concentration
Empire Resolutions Group
10 CFPB complaints · 100% in "Debt collection" · top issue Improper contact or sharing of info.
Empire Resolutions Group: 100% of 10 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2015
CFPB relief outcome brief
CCDB company empire-resolutions-group
0% relief · 100% timely · 10 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Empire Resolutions Group closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Empire Resolutions Group's 10 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Empire Resolutions Group complaint mix by product
- Debt collection 10 100.0% – 0% relief
How Empire Resolutions Group's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 10 |
Where Empire Resolutions Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 20% of this company's filings
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| IL | 1 |
| NY | 1 |
| AL | 1 |
| WA | 1 |
| IN | 1 |
| MD | 1 |
| LA | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper contact or sharing of info | 4 |
| Communication tactics | 3 |
| False statements or representation | 2 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 10 | 100% |
Source: CFPB Consumer Complaint Database
Empire Resolutions Group filings cluster in one product
Empire Resolutions Group's 10 logged complaints stay concentrated: only 9 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2015-12-10.
Empire Resolutions Group answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Improper contact or sharing of info."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Empire Resolutions Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Empire Resolutions Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Empire Resolutions Group (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration