CFPB · Single-product concentration
Element Global Services
45 CFPB complaints · 95.6% in "Debt collection" · top issue Communication tactics.
Element Global Services: 95.6% of 45 CFPB complaints sit in "Debt collection". Timely 93.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- +1900% filings 2013 to 2016
CFPB relief outcome brief
CCDB company element-global-services
0% relief · 93.3% timely · 45 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Element Global Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Element Global Services's 45 filings include narrative text
42.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Element Global Services complaint mix by product
- Debt collection 43 95.6% – 0% relief
- Credit card 1 2.2% – 0% relief
- Payday loan 1 2.2% – 0% relief
How Element Global Services's 45 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 43 |
| Credit card | 1 |
| Payday loan | 1 |
Where Element Global Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 13.3% of this company's filings
Element Global Services rising annual filings
Annual filing volume from the CFPB public database
- 2016
- 20
- +1900% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 6 |
| CA | 4 |
| TX | 4 |
| IL | 3 |
| NY | 3 |
| AZ | 2 |
| VA | 2 |
| OH | 2 |
| KY | 2 |
| VT | 1 |
| AR | 1 |
| MD | 1 |
| PA | 1 |
| RI | 1 |
| MS | 1 |
| WV | 1 |
| IN | 1 |
| LA | 1 |
| MI | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 16 |
| Improper contact or sharing of info | 9 |
| Taking/threatening an illegal action | 8 |
| Cont'd attempts collect debt not owed | 7 |
| False statements or representation | 2 |
| Disclosure verification of debt | 1 |
| Other | 1 |
| Can't contact lender | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 7 | 71.4% |
| 2015 | 17 | 100% |
| 2016 | 20 | 95% |
Source: CFPB Consumer Complaint Database
Element Global Services filings cluster in one product
Element Global Services's 45 logged complaints stay concentrated: only 26 states show a filing. 42.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2016-10-03.
Element Global Services answers 93.3% of complaints inside the CFPB's tracked window and closes 95.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Element Global Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Element Global Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 45.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Element Global Services (93.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration