Total complaints
6
Filed since 2015
2026 data Public-data reference. official source
Elite Financial Services, Inc (MA)
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows Elite Financial Services, Inc (MA)'s complaint history from CFPB public records. 6 consumers have filed complaints since 2015. The company has a 33.3% timely response rate and has provided relief in 16.7% of cases.
6
Total Complaints
33.3%
Timely Response
0%
Disputed
16.7%
Relief Provided
4
States Active
2015
Since
Timely response
33.3%
CFPB-tracked response window
Relief rate
16.7%
Closed with monetary or non-monetary relief
Timely response rate 33.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 16.7%
Industry median
Share closed with monetary or non-monetary relief.
Elite Financial Services, Inc (MA) complaint mix by product
- Other financial 2 33.3% – 0% relief
- Money transfer, 2 33.3% – 50% relief
- Debt or 1 16.7% – 0% relief
- Debt collection 1 16.7% – 0% relief
How Elite Financial Services, Inc (MA)'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Other financial service | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Debt or credit management | 1 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| MA | 2 |
| VA | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with customer service | 1 |
| Customer service/Customer relations | 1 |
| Took or threatened to take negative or legal action | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Unexpected or other fees | 1 |
| Excessive fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 0% |
| 2017 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 0% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Elite Financial Services, Inc (MA)
Elite Financial Services, Inc (MA) has accumulated 6 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2024-04-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Elite Financial Services, Inc (MA) reports a 33.3% timely-response rate and has closed 50% of cases with a written explanation to the consumer. 16.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Other financial service", and the single most common underlying issue is "Problem with customer service".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Elite Financial Services, Inc (MA): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Elite Financial Services, Inc (MA) have?
Elite Financial Services, Inc (MA) has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Elite Financial Services, Inc (MA) respond to complaints on time?
Elite Financial Services, Inc (MA) has a 33.3% timely response rate to CFPB complaints.
What is the most common complaint about Elite Financial Services, Inc (MA)?
The most common issue reported against Elite Financial Services, Inc (MA) is "Problem with customer service" in the "Other financial service" product category.
Read our methodology — how this data is sourced, computed, and verified.
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