CFPB · Single-product concentration
Educational Loan Servicing, LLC
6 CFPB complaints · 83.3% in "Student loan" · top issue Dealing with my lender or servicer.
Educational Loan Servicing, LLC: 83.3% of 6 CFPB complaints sit in "Student loan". Timely 33.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -50% filings 2014 to 2017
CFPB relief outcome brief
CCDB company educational-loan-servicing-llc
0% relief · 33.3% timely · 6 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
Educational Loan Servicing, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Educational Loan Servicing, LLC complaint mix by product
- Student loan 5 83.3% – 0% relief
- Debt collection 1 16.7% – 0% relief
How Educational Loan Servicing, LLC's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 5 |
| Debt collection | 1 |
Where Educational Loan Servicing, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 16.7% of this company's filings
Educational Loan Servicing, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2017
- 1
- -50% vs 2014
Top States
| State | Complaints |
|---|---|
| VA | 1 |
| GA | 1 |
| TX | 1 |
| CA | 1 |
| AL | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with my lender or servicer | 5 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2016 | 3 | 0% |
| 2017 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Educational Loan Servicing, LLC filings cluster in one product
Educational Loan Servicing, LLC's 6 logged complaints stay concentrated: only 6 states show a filing. Only 16.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2017-01-24.
Educational Loan Servicing, LLC answers 33.3% of complaints inside the CFPB's tracked window and closes 33.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with my lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Educational Loan Servicing, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Educational Loan Servicing, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 33.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Educational Loan Servicing, LLC (33.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration