Egl Us, LLC
861 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Egl Us, LLC complaint mix by product
- Credit reporting 353 41.2% – 0% relief
- Debt collection 244 28.5% – 0% relief
- Payday loan, 167 19.5% – 0% relief
- Credit reporting, 53 6.2% – 0% relief
- Payday loan, 32 3.7% – 0% relief
- Credit card 4 0.5% – 0% relief
- Credit card 3 0.4% – 0% relief
How Egl Us, LLC's 861 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 353 |
| Debt collection | 244 |
| Payday loan, title loan, personal loan, or advance loan | 167 |
| Credit reporting, credit repair services, or other personal consumer reports | 53 |
| Payday loan, title loan, or personal loan | 32 |
| Credit card | 4 |
| Credit card or prepaid card | 3 |
| Money transfer, virtual currency, or money service | 3 |
| Debt or credit management | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 139 |
| TX | 128 |
| GA | 83 |
| IL | 67 |
| PA | 67 |
| MD | 54 |
| CA | 47 |
| SC | 31 |
| MI | 26 |
| NC | 25 |
| OH | 24 |
| LA | 21 |
| AL | 21 |
| MO | 17 |
| TN | 15 |
| NJ | 12 |
| DC | 12 |
| MS | 12 |
| AR | 10 |
| NY | 10 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 272 |
| Attempts to collect debt not owed | 108 |
| Improper use of your report | 99 |
| Took or threatened to take negative or legal action | 71 |
| Problem with a company's investigation into an existing problem | 66 |
| Charged fees or interest you didn't expect | 35 |
| Problem when making payments | 27 |
| False statements or representation | 22 |
| Communication tactics | 22 |
| Struggling to pay your loan | 22 |
| Problem with the payoff process at the end of the loan | 19 |
| Written notification about debt | 13 |
| Getting the loan | 13 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
| Electronic communications | 8 |
| Problem with additional add-on products or services | 7 |
| Can't contact lender or servicer | 6 |
| Issues with repayment | 6 |
| Getting a line of credit | 5 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 5 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 17 | 94.1% |
| 2022 | 47 | 91.5% |
| 2023 | 69 | 73.9% |
| 2024 | 141 | 95.7% |
| 2025 | 375 | 98.1% |
| 2026 | 212 | 92% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Egl Us, LLC
Egl Us, LLC's 861 logged complaints stay concentrated: only 36 states show a filing on record. Only 34.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2021 through 2026-06-26.
Egl Us, LLC answers 93.8% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Egl Us, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Egl Us, LLC have?
861, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Egl Us, LLC respond to complaints on time?
93.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Egl Us, LLC?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.