CFPB · Mid-pack CFPB posture

Egl Us, LLC

861 CFPB complaints · 36 states · top issue Incorrect information on your report.

861 CFPB complaints

Egl Us, LLC has 861 consumer complaints in the CFPB public database. Timely response is 93.8%; 0% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +1147.1% filings 2021 to 2026

CFPB relief outcome brief

CCDB company egl-us-llc

0% relief · 93.8% timely · 861 filings · Credit reporting or other personal consumer reports

Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)

Egl Us, LLC (this)0%NCC Business Services, Inc.0.5%JH Portfolio Debt Equities, …3.4%Jon Barry and Associates, In…23.1%Sunbit, Inc.0%
Closed-with-relief % among Egl Us, LLC and nearest filing-volume peers

Egl Us, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 861 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 93.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Egl Us, LLC complaint mix by product

Total complaints: 861

Egl Us, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 861 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 353 complaints (41.2%), resolution 0.0% Credit reporting 41.2% Debt collection: 244 complaints (28.5%), resolution 0.0% Debt collection 28.5% Payday loan,: 167 complaints (19.5%), resolution 0.0% Payday loan, 19.5% Credit reporting,: 53 complaints (6.2%), resolution 0.0% Credit reporting, 6.2% Payday loan,: 32 complaints (3.7%), resolution 0.0% Credit card: 4 complaints (0.5%), resolution 0.0% Credit card: 3 complaints (0.4%), resolution 0.0%
  • Credit reporting 353 41.2% 0% relief
  • Debt collection 244 28.5% 0% relief
  • Payday loan, 167 19.5% 0% relief
  • Credit reporting, 53 6.2% 0% relief
  • Payday loan, 32 3.7% 0% relief
  • Credit card 4 0.5% 0% relief
  • Credit card 3 0.4% 0% relief

How Egl Us, LLC's 861 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 353
Debt collection 244
Payday loan, title loan, personal loan, or advance loan 167
Credit reporting, credit repair services, or other personal consumer reports 53
Payday loan, title loan, or personal loan 32
Credit card 4
Credit card or prepaid card 3
Money transfer, virtual currency, or money service 3
Debt or credit management 1
Checking or savings account 1

Where Egl Us, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
16.1% of this company's filings
FL139TX128GA83IL67PA67MD54CA47SC31

Egl Us, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
212
+1147.1% vs 2021
0100200300400 202120222023202420252026 212

Top States

State Complaints
FL 139
TX 128
GA 83
IL 67
PA 67
MD 54
CA 47
SC 31
MI 26
NC 25
OH 24
LA 21
AL 21
MO 17
TN 15
NJ 12
DC 12
MS 12
AR 10
NY 10

Top Issues

Issue Complaints
Incorrect information on your report 272
Attempts to collect debt not owed 108
Improper use of your report 99
Took or threatened to take negative or legal action 71
Problem with a company's investigation into an existing problem 66
Charged fees or interest you didn't expect 35
Problem when making payments 27
False statements or representation 22
Communication tactics 22
Struggling to pay your loan 22
Problem with the payoff process at the end of the loan 19
Written notification about debt 13
Getting the loan 13
Problem with a credit reporting company's investigation into an existing problem 9
Electronic communications 8
Problem with additional add-on products or services 7
Can't contact lender or servicer 6
Issues with repayment 6
Getting a line of credit 5
Money was taken from your bank account on the wrong day or for the wrong amount 5

Yearly Trend

Year Complaints Timely
2021 17 94.1%
2022 47 91.5%
2023 69 73.9%
2024 141 95.7%
2025 375 98.1%
2026 212 92%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Egl Us, LLC

Egl Us, LLC's 861 logged complaints stay concentrated: only 36 states show a filing. Only 34.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-26.

Egl Us, LLC answers 93.8% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Egl Us, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Egl Us, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Egl Us, LLC (93.8% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture