CFPB · Single-product concentration
ECredable
12 CFPB complaints · 75% in "Credit reporting or other personal consumer reports" · top issue Incorrect information on your report.
ECredable: 75% of 12 CFPB complaints sit in "Credit reporting or other personal consumer reports". Timely 16.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- +300% filings 2023 to 2025
CFPB relief outcome brief
CCDB company ecredable
0% relief · 16.7% timely · 12 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
ECredable closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of ECredable's 12 filings include narrative text
41.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ECredable complaint mix by product
- Credit reporting 9 75.0% – 0% relief
- Credit reporting, 1 8.3% – 0% relief
- Credit card 1 8.3% – 0% relief
- Debt collection 1 8.3% – 0% relief
How ECredable's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit card | 1 |
| Debt collection | 1 |
Where ECredable complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 16.7% of this company's filings
ECredable rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 4
- +300% vs 2023
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| FL | 2 |
| NY | 2 |
| OK | 1 |
| NJ | 1 |
| OH | 1 |
| NV | 1 |
| GA | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 7 |
| Improper use of your report | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 1 | 100% |
| 2024 | 7 | 14.3% |
| 2025 | 4 | 0% |
Source: CFPB Consumer Complaint Database
ECredable filings cluster in one product
ECredable's 12 logged complaints stay concentrated: only 9 states show a filing. 41.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2025-10-30.
ECredable answers 16.7% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ECredable.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for ECredable: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 16.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for ECredable (16.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration