CFPB · Single-product concentration
Williams, Rush & Associates, LLC
561 CFPB complaints · 81.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Williams, Rush & Associates, LLC: 81.5% of 561 CFPB complaints sit in "Debt collection". Timely 31.7% · relief 0.2%. Allegations, not findings.
- Single-product concentration
- +14500% filings 2013 to 2026
CFPB relief outcome brief
CCDB company williams-rush-associates-llc
0.2% relief · 31.7% timely · 561 filings · Debt collection
Same-product relief peers
Nearest relief peer: NCB Management Services Inc. (0.2% relief)
Williams, Rush & Associates, LLC closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Williams, Rush & Associates, LLC scores strongest on closed with explanation (56/100 percentile-benchmarked) and weakest on timely response (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
1 / 100 percentile-benchmarked
0.2% of complaints closed with relief to the consumer
Timely response
0 / 100 percentile-benchmarked
31.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
56 / 100 percentile-benchmarked
76.3% of complaints closed with an explanation to the consumer
How 561 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Williams, Rush & Associates, LLC complaint mix by product
- Debt collection 457 81.5% – 0% relief
- Credit reporting 75 13.4% – 0% relief
- Credit reporting, 20 3.6% – 0% relief
- Student loan 6 1.1% – 0% relief
- Credit reporting 2 0.4% – 0% relief
- Consumer Loan 1 0.2% – 0% relief
How Williams, Rush & Associates, LLC's 561 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 457 |
| Credit reporting or other personal consumer reports | 75 |
| Credit reporting, credit repair services, or other personal consumer reports | 20 |
| Student loan | 6 |
| Credit reporting | 2 |
| Consumer Loan | 1 |
Nationwide filing states for Williams, Rush & Associates, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 25.3% of this company's filings
Williams, Rush & Associates, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 146
- +14500% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 142 |
| FL | 110 |
| GA | 55 |
| CA | 25 |
| NC | 24 |
| VA | 19 |
| LA | 16 |
| MD | 14 |
| OH | 11 |
| SC | 11 |
| AL | 11 |
| PA | 11 |
| MI | 11 |
| MS | 11 |
| AR | 10 |
| KY | 8 |
| TN | 8 |
| DE | 8 |
| NY | 7 |
| AZ | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 175 |
| Written notification about debt | 88 |
| Took or threatened to take negative or legal action | 72 |
| False statements or representation | 65 |
| Incorrect information on your report | 47 |
| Improper use of your report | 29 |
| Communication tactics | 24 |
| Problem with a company's investigation into an existing problem | 15 |
| Electronic communications | 7 |
| Threatened to contact someone or share information improperly | 7 |
| Taking/threatening an illegal action | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 6 |
| Disclosure verification of debt | 5 |
| Cont'd attempts collect debt not owed | 4 |
| Improper contact or sharing of info | 3 |
| Incorrect information on credit report | 2 |
| Issue where my lender is my school | 1 |
| Dealing with your lender or servicer | 1 |
| Getting a loan | 1 |
| Problems when you are unable to pay | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 7 | 57.1% |
| 2015 | 5 | 40% |
| 2016 | 15 | 46.7% |
| 2017 | 15 | 73.3% |
| 2018 | 17 | 64.7% |
| 2019 | 7 | 14.3% |
| 2020 | 13 | 15.4% |
| 2021 | 20 | 5% |
| 2022 | 20 | 10% |
| 2023 | 33 | 15.2% |
| 2024 | 61 | 29.5% |
| 2025 | 201 | 48.8% |
| 2026 | 146 | 11% |
Source: CFPB Consumer Complaint Database
Williams, Rush & Associates, LLC filings cluster in one product
Williams, Rush & Associates, LLC's 561 logged complaints reach a nationwide footprint - 40 states have at least one filing. Only 38.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-24.
Williams, Rush & Associates, LLC answers 31.7% of complaints inside the CFPB's tracked window and closes 76.3% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Williams, Rush & Associates, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Williams, Rush & Associates, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 561.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 31.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Williams, Rush & Associates, LLC (31.7% timely; 0.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration