2026 data Public-data reference. official source

Williams, Rush & Associates, LLC

402 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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402 consumer complaints filed with the CFPB

This profile shows Williams, Rush & Associates, LLC's complaint history from CFPB public records. 402 consumers have filed complaints since 2013. The company has a 33.8% timely response rate and has provided relief in 0.2% of cases.

402
Total Complaints
33.8%
Timely Response
1%
Disputed
0.2%
Relief Provided
38
States Active
2013
Since

Total complaints

402

Filed since 2013

Timely response

33.8%

CFPB-tracked response window

Relief rate

0.2%

Closed with monetary or non-monetary relief

Timely response rate 33.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.2%
Industry median

Share closed with monetary or non-monetary relief.

Williams, Rush & Associates, LLC complaint mix by product

Total complaints: 402

Williams, Rush & Associates, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 402 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 329 complaints (81.8%), resolution 0.3% Debt collection 81.8% Credit reporting: 48 complaints (11.9%), resolution 0.0% Credit reporting 11.9% Credit reporting,: 17 complaints (4.2%), resolution 0.0% Student loan: 5 complaints (1.2%), resolution 0.0% Credit reporting: 2 complaints (0.5%), resolution 0.0% Consumer Loan: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 329 81.8% – 0% relief
  • Credit reporting 48 11.9% – 0% relief
  • Credit reporting, 17 4.2% – 0% relief
  • Student loan 5 1.2% – 0% relief
  • Credit reporting 2 0.5% – 0% relief
  • Consumer Loan 1 0.2% – 0% relief

How Williams, Rush & Associates, LLC's 402 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 329
Credit reporting or other personal consumer reports 48
Credit reporting, credit repair services, or other personal consumer reports 17
Student loan 5
Credit reporting 2
Consumer Loan 1

Top States

State Complaints
TX 105
FL 82
GA 37
NC 20
VA 11
CA 11
LA 10
MD 10
SC 10
AR 9
OH 9
AL 9
MI 8
DE 8
PA 7
NY 7
KY 5
MS 4
OK 4
NV 4

Top Issues

Issue Complaints
Attempts to collect debt not owed 113
Written notification about debt 65
Took or threatened to take negative or legal action 52
False statements or representation 48
Incorrect information on your report 30
Communication tactics 22
Improper use of your report 19
Problem with a company's investigation into an existing problem 12
Taking/threatening an illegal action 7
Problem with a credit reporting company's investigation into an existing problem 6
Electronic communications 6
Disclosure verification of debt 5
Cont'd attempts collect debt not owed 4
Threatened to contact someone or share information improperly 4
Improper contact or sharing of info 3
Incorrect information on credit report 2
Getting a loan 1
Problems when you are unable to pay 1
Issue where my lender is my school 1
Dealing with my lender or servicer 1

Yearly Trend

Year Complaints Timely
2013 1 0%
2014 7 57.1%
2015 5 40%
2016 15 46.7%
2017 15 73.3%
2018 13 61.5%
2019 7 14.3%
2020 11 18.2%
2021 17 5.9%
2022 14 14.3%
2023 29 10.3%
2024 49 28.6%
2025 160 48.1%
2026 59 6.8%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Williams, Rush & Associates, LLC

Williams, Rush & Associates, LLC has accumulated 402 consumer complaints in the CFPB public database, with filings active across 38 U.S. states. Of those submissions, 117 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Williams, Rush & Associates, LLC reports a 33.8% timely-response rate and has closed 88.3% of cases with a written explanation to the consumer. 0.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Williams, Rush & Associates, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Williams, Rush & Associates, LLC have?

Williams, Rush & Associates, LLC has received 402 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Williams, Rush & Associates, LLC respond to complaints on time?

Williams, Rush & Associates, LLC has a 33.8% timely response rate to CFPB complaints.

What is the most common complaint about Williams, Rush & Associates, LLC?

The most common issue reported against Williams, Rush & Associates, LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.

Read our methodology — how this data is sourced, computed, and verified.

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