CFPB · Single-product concentration
Wilson, Riley & Associates
23 CFPB complaints · 95.7% in "Debt collection" · top issue Taking/threatening an illegal action.
Wilson, Riley & Associates: 95.7% of 23 CFPB complaints sit in "Debt collection". Timely 43.5% · relief 0%. Allegations, not findings.
- Single-product concentration
- -90.9% filings 2015 to 2021
CFPB relief outcome brief
CCDB company wilson-riley-associates
0% relief · 43.5% timely · 23 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Wilson, Riley & Associates closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Wilson, Riley & Associates scores strongest on closed with explanation (60/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
1 / 100 percentile-benchmarked
43.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
60 / 100 percentile-benchmarked
78.3% of complaints closed with an explanation to the consumer
Most of Wilson, Riley & Associates's 23 filings include narrative text
78.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Wilson, Riley & Associates complaint mix by product
- Debt collection 22 95.7% – 0% relief
- Payday loan 1 4.3% – 0% relief
How Wilson, Riley & Associates's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 22 |
| Payday loan | 1 |
Where Wilson, Riley & Associates complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 26.1% of this company's filings
Wilson, Riley & Associates falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 1
- -90.9% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 6 |
| TX | 3 |
| OH | 2 |
| NE | 2 |
| FL | 1 |
| MO | 1 |
| MN | 1 |
| OK | 1 |
| IA | 1 |
| AZ | 1 |
| KS | 1 |
| MD | 1 |
| SD | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Taking/threatening an illegal action | 7 |
| Communication tactics | 5 |
| False statements or representation | 4 |
| Cont'd attempts collect debt not owed | 4 |
| Can't contact lender | 1 |
| Improper contact or sharing of info | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 11 | 72.7% |
| 2016 | 10 | 20% |
| 2018 | 1 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Wilson, Riley & Associates filings cluster in one product
Wilson, Riley & Associates's 23 logged complaints stay concentrated: only 14 states show a filing. 78.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2021-03-11.
Wilson, Riley & Associates answers 43.5% of complaints inside the CFPB's tracked window and closes 78.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Taking/threatening an illegal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Wilson, Riley & Associates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Wilson, Riley & Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 43.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Wilson, Riley & Associates (43.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration