CFPB · Single-product concentration
Williston Financial Group
18 CFPB complaints · 83.3% in "Mortgage" · top issue Closing on a mortgage.
Williston Financial Group: 83.3% of 18 CFPB complaints sit in "Mortgage". Timely 83.3% · relief 22.2%. Allegations, not findings.
- Single-product concentration
- +100% filings 2015 to 2025
CFPB relief outcome brief
CCDB company williston-financial-group
22.2% relief · 83.3% timely · 18 filings · Mortgage
Same-product relief peers
Nearest relief peer: Waterstone Mortgage Corporation (21.9% relief)
Williston Financial Group closes 22.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Williston Financial Group scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (59/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
22.2% of complaints closed with relief to the consumer
Timely response
71 / 100 percentile-benchmarked
83.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
59 / 100 percentile-benchmarked
77.8% of complaints closed with an explanation to the consumer
Most of Williston Financial Group's 18 filings include narrative text
77.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Williston Financial Group complaint mix by product
- Mortgage 15 83.3% – 20% relief
- Debt collection 1 5.6% – 0% relief
- Money transfers 1 5.6% – 0% relief
- Credit reporting, 1 5.6% – 100% relief
How Williston Financial Group's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 15 |
| Debt collection | 1 |
| Money transfers | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Williston Financial Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 38.9% of this company's filings
Williston Financial Group rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 7 |
| MA | 2 |
| WA | 2 |
| AZ | 2 |
| OR | 2 |
| TX | 1 |
| FL | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 7 |
| Trouble during payment process | 4 |
| Settlement process and costs | 3 |
| False statements or representation | 1 |
| Other service issues | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 3 | 66.7% |
| 2017 | 1 | 100% |
| 2018 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 1 | 100% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Williston Financial Group filings cluster in one product
Williston Financial Group's 18 logged complaints stay concentrated: only 8 states show a filing. 77.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-09-10.
Williston Financial Group answers 83.3% of complaints inside the CFPB's tracked window and closes 77.8% with a written explanation. 22.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Williston Financial Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Williston Financial Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 83.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Williston Financial Group (83.3% timely; 22.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration