CFPB · Single-product concentration

Winnpointe Corporation

31 CFPB complaints · 100% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

31 CFPB complaints

Winnpointe Corporation: 100% of 31 CFPB complaints sit in "Mortgage". Timely 12.9% · relief 16.1%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2016 to 2023

CFPB relief outcome brief

CCDB company winnpointe-corporation

16.1% relief · 12.9% timely · 31 filings · Mortgage

Nearest relief peer: Embrace Home Loans (16.2% relief)

Winnpointe Corporation (this)16.1%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Winnpointe Corporation and nearest filing-volume peers

Winnpointe Corporation closes 16.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Winnpointe Corporation scores strongest on relief provided (75/100 percentile-benchmarked) and weakest on timely response (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

46 /100 grade D

Relief provided

75 / 100 percentile-benchmarked

16.1% of complaints closed with relief to the consumer

Timely response

0 / 100 percentile-benchmarked

12.9% of complaints answered inside the CFPB 15-day window

Closed with explanation

47 / 100 percentile-benchmarked

71% of complaints closed with an explanation to the consumer

Most of Winnpointe Corporation's 31 filings include narrative text

61.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 12.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Winnpointe Corporation complaint mix by product

Total complaints: 31

Winnpointe Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 31 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 31 complaints (100.0%), resolution 16.1% Mortgage 100.0%
  • Mortgage 31 100.0% – 16% relief

How Winnpointe Corporation's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 31

Concentrated filing states for Winnpointe Corporation

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
87.1% of this company's filings
CA27AZ3CO1

Winnpointe Corporation falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2023
1
-50% vs 2016
051015 201620172019202020212023 1

Top States

State Complaints
CA 27
AZ 3
CO 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 16
Closing on a mortgage 12
Settlement process and costs 1
Credit decision / Underwriting 1
Trouble during payment process 1

Yearly Trend

Year Complaints Timely
2016 2 100%
2017 1 0%
2019 1 100%
2020 12 8.3%
2021 14 0%
2023 1 0%

Source: CFPB Consumer Complaint Database

Winnpointe Corporation filings cluster in one product

Winnpointe Corporation's 31 logged complaints stay concentrated: only 3 states show a filing. 61.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2023-08-08.

Winnpointe Corporation answers 12.9% of complaints inside the CFPB's tracked window and closes 71% with a written explanation. 16.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Winnpointe Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Winnpointe Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Winnpointe Corporation (12.9% timely; 16.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration