CFPB · Single-product concentration
Williams, Alexander & Associates, Inc
62 CFPB complaints · 91.9% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Williams, Alexander & Associates, Inc: 91.9% of 62 CFPB complaints sit in "Debt collection". Timely 91.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2014 to 2026
CFPB relief outcome brief
CCDB company williams-alexander-associates-inc
0% relief · 91.9% timely · 62 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Williams, Alexander & Associates, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Williams, Alexander & Associates, Inc scores strongest on timely response (86/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
86 / 100 percentile-benchmarked
91.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
85 / 100 percentile-benchmarked
91.9% of complaints closed with an explanation to the consumer
How 62 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Williams, Alexander & Associates, Inc complaint mix by product
- Debt collection 57 91.9% – 0% relief
- Credit reporting, 4 6.5% – 0% relief
- Money transfer, 1 1.6% – 0% relief
How Williams, Alexander & Associates, Inc's 62 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 57 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for Williams, Alexander & Associates, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 74.2% of this company's filings
Williams, Alexander & Associates, Inc falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -66.7% vs 2014
Top States
| State | Complaints |
|---|---|
| NJ | 46 |
| FL | 6 |
| PA | 3 |
| TX | 2 |
| NY | 1 |
| KY | 1 |
| WA | 1 |
| MI | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 12 |
| Attempts to collect debt not owed | 11 |
| Written notification about debt | 10 |
| False statements or representation | 7 |
| Took or threatened to take negative or legal action | 5 |
| Communication tactics | 5 |
| Disclosure verification of debt | 4 |
| Incorrect information on your report | 2 |
| Taking/threatening an illegal action | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Fraud or scam | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 6 | 100% |
| 2015 | 7 | 100% |
| 2016 | 9 | 100% |
| 2017 | 4 | 100% |
| 2018 | 6 | 100% |
| 2019 | 3 | 100% |
| 2020 | 10 | 100% |
| 2021 | 7 | 100% |
| 2022 | 3 | 100% |
| 2023 | 5 | 40% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Williams, Alexander & Associates, Inc filings cluster in one product
Williams, Alexander & Associates, Inc's 62 logged complaints stay concentrated: only 9 states show a filing. Only 30.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-03-23.
Williams, Alexander & Associates, Inc answers 91.9% of complaints inside the CFPB's tracked window and closes 91.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Williams, Alexander & Associates, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Williams, Alexander & Associates, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 62.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Williams, Alexander & Associates, Inc (91.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration