2026 data Public-data reference. official source

Vision Financial Corp.

64 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

64 consumer complaints filed with the CFPB

This profile shows Vision Financial Corp.'s complaint history from CFPB public records. 64 consumers have filed complaints since 2013. The company has a 71.9% timely response rate and has provided relief in 12.5% of cases.

64
Total Complaints
71.9%
Timely Response
6.3%
Disputed
12.5%
Relief Provided
28
States Active
2013
Since

Total complaints

64

Filed since 2013

Timely response

71.9%

CFPB-tracked response window

Relief rate

12.5%

Closed with monetary or non-monetary relief

Timely response rate 71.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 12.5%
Industry median

Share closed with monetary or non-monetary relief.

Vision Financial Corp. complaint mix by product

Total complaints: 64

Vision Financial Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 64 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 62 complaints (96.9%), resolution 12.9% Debt collection 96.9% Consumer Loan: 1 complaints (1.6%), resolution 0.0% Credit card: 1 complaints (1.6%), resolution 0.0%
  • Debt collection 62 96.9% 13% relief
  • Consumer Loan 1 1.6% 0% relief
  • Credit card 1 1.6% 0% relief

How Vision Financial Corp.'s 64 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 62
Consumer Loan 1
Credit card or prepaid card 1

Top States

State Complaints
TX 8
CA 6
MI 4
CO 4
NJ 4
IL 4
TN 3
MN 3
OR 3
PA 2
WA 2
NY 2
AZ 2
IN 2
FL 2
MA 1
WI 1
NE 1
WV 1
OK 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 27
Disclosure verification of debt 14
Communication tactics 11
Improper contact or sharing of info 5
False statements or representation 4
Problems when you are unable to pay 1
Incorrect information on your report 1
Taking/threatening an illegal action 1

Yearly Trend

Year Complaints Timely
2013 9 100%
2014 31 71%
2015 17 82.4%
2016 5 20%
2021 1 0%
2022 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Vision Financial Corp.

Vision Financial Corp. has accumulated 64 consumer complaints in the CFPB public database, with filings active across 28 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2022-01-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Vision Financial Corp. reports a 71.9% timely-response rate and has closed 70.3% of cases with a written explanation to the consumer. 12.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Vision Financial Corp.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Vision Financial Corp. have?

Vision Financial Corp. has received 64 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Vision Financial Corp. respond to complaints on time?

Vision Financial Corp. has a 71.9% timely response rate to CFPB complaints.

What is the most common complaint about Vision Financial Corp.?

The most common issue reported against Vision Financial Corp. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

Related