CFPB · Lower closed-with-relief share
Velocity Portfolio Group
2.8K CFPB complaints · 0.1% relief (low band) · top issue Attempts to collect debt not owed.
Velocity Portfolio Group closes 0.1% with relief (lower third) on 2.8K filings. Timely 98.5% · top product Debt collection. Allegations, not findings.
- Volume rank #177 of 342
- Lower closed-with-relief share
- +7366.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company velocity-portfolio-group
0.1% relief · 98.5% timely · 2.8K filings · Debt collection
Same-product relief peers
Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)
Velocity Portfolio Group closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Velocity Portfolio Group's 2.8K filings include narrative text
43.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Velocity Portfolio Group complaint mix by product
- Debt collection 2K 70.4% – 0% relief
- Credit reporting 548 19.9% – 0% relief
- Credit reporting, 192 7.0% – 0% relief
- Credit card 27 1.0% – 0% relief
- Payday loan, 26 0.9% – 0% relief
- Credit card 11 0.4% – 0% relief
- Debt or 11 0.4% – 0% relief
How Velocity Portfolio Group's 2.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.9K |
| Credit reporting or other personal consumer reports | 548 |
| Credit reporting, credit repair services, or other personal consumer reports | 192 |
| Credit card | 27 |
| Payday loan, title loan, personal loan, or advance loan | 26 |
| Credit card or prepaid card | 11 |
| Debt or credit management | 11 |
| Payday loan, title loan, or personal loan | 9 |
| Mortgage | 2 |
| Student loan | 1 |
| Checking or savings account | 1 |
Nationwide filing states for Velocity Portfolio Group
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 12.4% of this company's filings
Velocity Portfolio Group rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 224
- +7366.7% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 343 |
| TX | 320 |
| GA | 237 |
| CA | 210 |
| NY | 123 |
| IL | 122 |
| PA | 112 |
| OH | 111 |
| NC | 94 |
| NJ | 87 |
| VA | 77 |
| SC | 76 |
| MI | 69 |
| LA | 64 |
| MD | 57 |
| AL | 52 |
| NV | 50 |
| MO | 50 |
| TN | 47 |
| AZ | 46 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 763 |
| Written notification about debt | 416 |
| Incorrect information on your report | 385 |
| Took or threatened to take negative or legal action | 321 |
| False statements or representation | 265 |
| Improper use of your report | 193 |
| Problem with a company's investigation into an existing problem | 137 |
| Communication tactics | 72 |
| Problem with a credit reporting company's investigation into an existing problem | 40 |
| Threatened to contact someone or share information improperly | 35 |
| Electronic communications | 28 |
| Disclosure verification of debt | 14 |
| Cont'd attempts collect debt not owed | 14 |
| Getting a credit card | 13 |
| Struggling to pay your loan | 11 |
| Taking/threatening an illegal action | 8 |
| Problem when making payments | 5 |
| Credit monitoring or identity theft protection services | 5 |
| Other features, terms, or problems | 4 |
| Closing your account | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 10 | 100% |
| 2015 | 12 | 83.3% |
| 2016 | 10 | 0% |
| 2017 | 21 | 42.9% |
| 2018 | 11 | 9.1% |
| 2019 | 12 | 91.7% |
| 2020 | 25 | 92% |
| 2021 | 150 | 100% |
| 2022 | 231 | 99.6% |
| 2023 | 388 | 99.2% |
| 2024 | 802 | 100% |
| 2025 | 868 | 99.9% |
| 2026 | 224 | 100% |
Source: CFPB Consumer Complaint Database
Velocity Portfolio Group in the lower-relief third
Velocity Portfolio Group's 2,767 logged complaints reach a nationwide footprint - 53 states have at least one filing. 43.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24. Closed-with-relief 0.1% sits in the lower third of the corpus.
Velocity Portfolio Group closes 0.1% with monetary or non-monetary relief and answers 98.5% inside the CFPB window; 99.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Velocity Portfolio Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Velocity Portfolio Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.8K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Velocity Portfolio Group (#177 of 342; 98.5% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share