CFPB · Narrative-heavy record
Visio Financial Services Inc.
21 CFPB complaints · 52.4% with narratives · top issue Improper use of your report.
Visio Financial Services Inc.: 52.4% of 21 filings include consumer narratives. Timely 42.9% · relief 0% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2015 to 2025
CFPB relief outcome brief
CCDB company visio-financial-services-inc
0% relief · 42.9% timely · 21 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Visio Financial Services Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Visio Financial Services Inc.'s 21 filings include narrative text
52.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Visio Financial Services Inc. complaint mix by product
- Mortgage 14 66.7% – 0% relief
- Credit reporting, 5 23.8% – 0% relief
- Debt collection 2 9.5% – 0% relief
How Visio Financial Services Inc.'s 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 14 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Debt collection | 2 |
Where Visio Financial Services Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 14.3% of this company's filings
Visio Financial Services Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -50% vs 2015
Top States
| State | Complaints |
|---|---|
| FL | 3 |
| PA | 2 |
| NY | 2 |
| MD | 2 |
| LA | 2 |
| GA | 2 |
| TX | 2 |
| CA | 1 |
| OH | 1 |
| IN | 1 |
| NV | 1 |
| MS | 1 |
| CO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 3 |
| Closing on a mortgage | 3 |
| Incorrect information on your report | 2 |
| Settlement process and costs | 2 |
| Loan modification,collection,foreclosure | 2 |
| Struggling to pay mortgage | 2 |
| Loan servicing, payments, escrow account | 1 |
| Application, originator, mortgage broker | 1 |
| Attempts to collect debt not owed | 1 |
| Trouble during payment process | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Written notification about debt | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 0% |
| 2016 | 4 | 25% |
| 2017 | 2 | 50% |
| 2018 | 5 | 20% |
| 2020 | 1 | 100% |
| 2021 | 4 | 75% |
| 2023 | 1 | 0% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Visio Financial Services Inc.'s narrative-rich complaint ledger
Visio Financial Services Inc.'s 21 logged complaints stay concentrated: only 13 states show a filing. 52.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-11-10.
Visio Financial Services Inc. answers 42.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Visio Financial Services Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Visio Financial Services Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 21.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 42.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Visio Financial Services Inc. (42.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record