Total complaints
19
Filed since 2015
2026 data Public-data reference. official source
Visio Financial Services Inc.
19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
19 consumer complaints filed with the CFPB
This profile shows Visio Financial Services Inc.'s complaint history from CFPB public records. 19 consumers have filed complaints since 2015. The company has a 36.8% timely response rate and has provided relief in 0% of cases.
19
Total Complaints
36.8%
Timely Response
5.3%
Disputed
0%
Relief Provided
11
States Active
2015
Since
Timely response
36.8%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 36.8%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Visio Financial Services Inc. complaint mix by product
- Mortgage 13 68.4% – 0% relief
- Credit reporting, 4 21.1% – 0% relief
- Debt collection 2 10.5% – 0% relief
How Visio Financial Services Inc.'s 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Debt collection | 2 |
Top States
| State | Complaints |
|---|---|
| FL | 3 |
| GA | 2 |
| TX | 2 |
| LA | 2 |
| MD | 2 |
| NY | 2 |
| PA | 2 |
| NV | 1 |
| IN | 1 |
| OH | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 3 |
| Settlement process and costs | 2 |
| Closing on a mortgage | 2 |
| Loan modification,collection,foreclosure | 2 |
| Struggling to pay mortgage | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Application, originator, mortgage broker | 1 |
| Incorrect information on your report | 1 |
| Loan servicing, payments, escrow account | 1 |
| Trouble during payment process | 1 |
| Attempts to collect debt not owed | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 0% |
| 2016 | 4 | 25% |
| 2017 | 2 | 50% |
| 2018 | 5 | 20% |
| 2020 | 1 | 100% |
| 2021 | 3 | 66.7% |
| 2023 | 1 | 0% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Visio Financial Services Inc.
Visio Financial Services Inc. has accumulated 19 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2025-11-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Visio Financial Services Inc. reports a 36.8% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Visio Financial Services Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Visio Financial Services Inc. have?
Visio Financial Services Inc. has received 19 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Visio Financial Services Inc. respond to complaints on time?
Visio Financial Services Inc. has a 36.8% timely response rate to CFPB complaints.
What is the most common complaint about Visio Financial Services Inc.?
The most common issue reported against Visio Financial Services Inc. is "Improper use of your report" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
