CFPB · Single-product concentration

Victorian Finance, LLC

10 CFPB complaints · 90% in "Mortgage" · top issue Closing on a mortgage.

10 CFPB complaints

Victorian Finance, LLC: 90% of 10 CFPB complaints sit in "Mortgage". Timely 100% · relief 30%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2015 to 2025

CFPB relief outcome brief

CCDB company victorian-finance-llc

30% relief · 100% timely · 10 filings · Mortgage

Nearest relief peer: Nfm, Inc (30.6% relief)

Victorian Finance, LLC (this)30%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Victorian Finance, LLC and nearest filing-volume peers

Victorian Finance, LLC closes 30% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 10 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 30.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Victorian Finance, LLC complaint mix by product

Total complaints: 10

Victorian Finance, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 10 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 9 complaints (90.0%), resolution 33.3% Mortgage 90.0% Credit reporting,: 1 complaints (10.0%), resolution 0.0% Credit reporting, 10.0%
  • Mortgage 9 90.0% 33% relief
  • Credit reporting, 1 10.0% 0% relief

How Victorian Finance, LLC's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 9
Credit reporting, credit repair services, or other personal consumer reports 1

Where Victorian Finance, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
PA
20% of this company's filings
PA2WA2CT1AL1CA1TX1VA1GA1

Victorian Finance, LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2025
1
0% vs 2015
0.511.522.5 20152017201820202021202220232025 1

Top States

State Complaints
PA 2
WA 2
CT 1
AL 1
CA 1
TX 1
VA 1
GA 1

Top Issues

Issue Complaints
Closing on a mortgage 3
Applying for a mortgage or refinancing an existing mortgage 3
Trouble during payment process 2
Incorrect information on your report 1
Application, originator, mortgage broker 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2017 2 100%
2018 1 100%
2020 1 100%
2021 1 100%
2022 2 100%
2023 1 100%
2025 1 100%

Source: CFPB Consumer Complaint Database

Victorian Finance, LLC filings cluster in one product

Victorian Finance, LLC's 10 logged complaints stay concentrated: only 8 states show a filing. Only 30% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2025-02-28.

Victorian Finance, LLC answers 100% of complaints inside the CFPB's tracked window and closes 70% with a written explanation. 30% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Victorian Finance, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Victorian Finance, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Victorian Finance, LLC (100% timely; 30% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration