Viking Client Services
364 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Viking Client Services complaint mix by product
- Debt collection 356 97.8% – 12% relief
- Credit reporting 3 0.8% – 0% relief
- Consumer Loan 2 0.5% – 0% relief
- Credit card 1 0.3% – 0% relief
- Debt or 1 0.3% – 0% relief
- Credit reporting, 1 0.3% – 0% relief
How Viking Client Services's 364 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 356 |
| Credit reporting or other personal consumer reports | 3 |
| Consumer Loan | 2 |
| Credit card or prepaid card | 1 |
| Debt or credit management | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 63 |
| NY | 28 |
| TX | 28 |
| FL | 26 |
| WA | 12 |
| CO | 12 |
| PA | 12 |
| AZ | 11 |
| NC | 11 |
| NJ | 10 |
| GA | 10 |
| OH | 10 |
| OR | 9 |
| MD | 9 |
| SC | 9 |
| IL | 9 |
| VA | 8 |
| IN | 8 |
| LA | 7 |
| KY | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 192 |
| Written notification about debt | 44 |
| False statements or representation | 42 |
| Cont'd attempts collect debt not owed | 29 |
| Communication tactics | 17 |
| Improper contact or sharing of info | 9 |
| Disclosure verification of debt | 8 |
| Took or threatened to take negative or legal action | 6 |
| Threatened to contact someone or share information improperly | 6 |
| Incorrect information on your report | 3 |
| Electronic communications | 3 |
| Managing the loan or lease | 2 |
| Problem with a purchase shown on your statement | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Charged upfront or unexpected fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 8 | 100% |
| 2015 | 16 | 87.5% |
| 2016 | 23 | 100% |
| 2017 | 19 | 100% |
| 2018 | 14 | 100% |
| 2019 | 15 | 100% |
| 2020 | 14 | 100% |
| 2021 | 30 | 100% |
| 2022 | 32 | 100% |
| 2023 | 44 | 100% |
| 2024 | 47 | 95.7% |
| 2025 | 62 | 98.4% |
| 2026 | 38 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Viking Client Services
Viking Client Services's 364 logged complaints reach a nationwide footprint - 44 states have at least one filing on record. 55.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-10.
Viking Client Services answers 98.6% of complaints inside the CFPB's tracked window and closes 88.2% with a written explanation. 11.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Viking Client Services.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Viking Client Services have?
364, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Viking Client Services respond to complaints on time?
98.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Viking Client Services?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.