Total complaints
75
Filed since 2011
75 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
75 consumer complaints filed with the CFPB
This profile shows VIRGINIA HOUSING DEVELOPMENT AUTHORITY's complaint history from CFPB public records. 75 consumers have filed complaints since 2011. The company has a 82.7% timely response rate and has provided relief in 4% of cases.
Total complaints
75
Filed since 2011
Timely response
82.7%
CFPB-tracked response window
Relief rate
4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How VIRGINIA HOUSING DEVELOPMENT AUTHORITY's 75 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 61 |
| Credit reporting or other personal consumer reports | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Debt collection | 1 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| VA | 69 |
| GA | 1 |
| NY | 1 |
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 16 |
| Trouble during payment process | 15 |
| Incorrect information on your report | 11 |
| Struggling to pay mortgage | 10 |
| Loan servicing, payments, escrow account | 10 |
| Improper use of your report | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Took or threatened to take negative or legal action | 1 |
| Identity theft protection or other monitoring services | 1 |
| Settlement process and costs | 1 |
| Other | 1 |
| Problem with customer service | 1 |
| Closing on a mortgage | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Application, originator, mortgage broker | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 2 | 0% |
| 2013 | 8 | 87.5% |
| 2014 | 8 | 75% |
| 2015 | 7 | 71.4% |
| 2016 | 2 | 100% |
| 2017 | 7 | 42.9% |
| 2018 | 4 | 75% |
| 2019 | 2 | 50% |
| 2020 | 1 | 100% |
| 2021 | 3 | 100% |
| 2022 | 8 | 100% |
| 2023 | 8 | 100% |
| 2024 | 4 | 100% |
| 2025 | 8 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
VIRGINIA HOUSING DEVELOPMENT AUTHORITY has accumulated 75 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 21 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, VIRGINIA HOUSING DEVELOPMENT AUTHORITY reports a 82.7% timely-response rate and has closed 94.7% of cases with a written explanation to the consumer. 4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan modification,collection,foreclosure".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating VIRGINIA HOUSING DEVELOPMENT AUTHORITY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
VIRGINIA HOUSING DEVELOPMENT AUTHORITY has received 75 consumer complaints filed with the Consumer Financial Protection Bureau.
VIRGINIA HOUSING DEVELOPMENT AUTHORITY has a 82.7% timely response rate to CFPB complaints.
The most common issue reported against VIRGINIA HOUSING DEVELOPMENT AUTHORITY is "Loan modification,collection,foreclosure" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.