2026 data Public-data reference. official source

VIRGINIA HOUSING DEVELOPMENT AUTHORITY

75 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

75 consumer complaints filed with the CFPB

This profile shows VIRGINIA HOUSING DEVELOPMENT AUTHORITY's complaint history from CFPB public records. 75 consumers have filed complaints since 2011. The company has a 82.7% timely response rate and has provided relief in 4% of cases.

75
Total Complaints
82.7%
Timely Response
2.7%
Disputed
4%
Relief Provided
3
States Active
2011
Since

Total complaints

75

Filed since 2011

Timely response

82.7%

CFPB-tracked response window

Relief rate

4%

Closed with monetary or non-monetary relief

Timely response rate 82.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.0%
Industry median

Share closed with monetary or non-monetary relief.

VIRGINIA HOUSING DEVELOPMENT AUTHORITY complaint mix by product

Total complaints: 75

VIRGINIA HOUSING DEVELOPMENT AUTHORITY complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 75 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 61 complaints (81.3%), resolution 4.9% Mortgage 81.3% Credit reporting: 7 complaints (9.3%), resolution 0.0% Credit reporting 9.3% Credit reporting,: 5 complaints (6.7%), resolution 0.0% Credit reporting, 6.7% Debt collection: 1 complaints (1.3%), resolution 0.0% Debt or: 1 complaints (1.3%), resolution 0.0%
  • Mortgage 61 81.3% 5% relief
  • Credit reporting 7 9.3% 0% relief
  • Credit reporting, 5 6.7% 0% relief
  • Debt collection 1 1.3% 0% relief
  • Debt or 1 1.3% 0% relief

How VIRGINIA HOUSING DEVELOPMENT AUTHORITY's 75 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 61
Credit reporting or other personal consumer reports 7
Credit reporting, credit repair services, or other personal consumer reports 5
Debt collection 1
Debt or credit management 1

Top States

State Complaints
VA 69
GA 1
NY 1

Top Issues

Issue Complaints
Loan modification,collection,foreclosure 16
Trouble during payment process 15
Incorrect information on your report 11
Struggling to pay mortgage 10
Loan servicing, payments, escrow account 10
Improper use of your report 3
Applying for a mortgage or refinancing an existing mortgage 2
Took or threatened to take negative or legal action 1
Identity theft protection or other monitoring services 1
Settlement process and costs 1
Other 1
Problem with customer service 1
Closing on a mortgage 1
Problem with a credit reporting company's investigation into an existing problem 1
Application, originator, mortgage broker 1

Yearly Trend

Year Complaints Timely
2011 1 100%
2012 2 0%
2013 8 87.5%
2014 8 75%
2015 7 71.4%
2016 2 100%
2017 7 42.9%
2018 4 75%
2019 2 50%
2020 1 100%
2021 3 100%
2022 8 100%
2023 8 100%
2024 4 100%
2025 8 100%
2026 2 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About VIRGINIA HOUSING DEVELOPMENT AUTHORITY

VIRGINIA HOUSING DEVELOPMENT AUTHORITY has accumulated 75 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 21 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, VIRGINIA HOUSING DEVELOPMENT AUTHORITY reports a 82.7% timely-response rate and has closed 94.7% of cases with a written explanation to the consumer. 4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan modification,collection,foreclosure".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating VIRGINIA HOUSING DEVELOPMENT AUTHORITY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does VIRGINIA HOUSING DEVELOPMENT AUTHORITY have?

VIRGINIA HOUSING DEVELOPMENT AUTHORITY has received 75 consumer complaints filed with the Consumer Financial Protection Bureau.

Does VIRGINIA HOUSING DEVELOPMENT AUTHORITY respond to complaints on time?

VIRGINIA HOUSING DEVELOPMENT AUTHORITY has a 82.7% timely response rate to CFPB complaints.

What is the most common complaint about VIRGINIA HOUSING DEVELOPMENT AUTHORITY?

The most common issue reported against VIRGINIA HOUSING DEVELOPMENT AUTHORITY is "Loan modification,collection,foreclosure" in the "Mortgage" product category.

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