CFPB · Single-product concentration
Virginia Housing Development Authority
102 CFPB complaints · 79.4% in "Mortgage" · top issue Trouble during payment process.
Virginia Housing Development Authority: 79.4% of 102 CFPB complaints sit in "Mortgage". Timely 86.3% · relief 2.9%. Allegations, not findings.
- Single-product concentration
- +700% filings 2011 to 2026
CFPB relief outcome brief
CCDB company virginia-housing-development-authority
2.9% relief · 86.3% timely · 102 filings · Mortgage
Same-product relief peers
Nearest relief peer: Finance of America Holdings LLC (2.9% relief)
Virginia Housing Development Authority closes 2.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Virginia Housing Development Authority's 102 filings include narrative text
43.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Virginia Housing Development Authority complaint mix by product
- Mortgage 81 79.4% – 4% relief
- Credit reporting 13 12.7% – 0% relief
- Credit reporting, 6 5.9% – 0% relief
- Debt or 1 1.0% – 0% relief
- Debt collection 1 1.0% – 0% relief
How Virginia Housing Development Authority's 102 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 81 |
| Credit reporting or other personal consumer reports | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Debt or credit management | 1 |
| Debt collection | 1 |
Concentrated filing states for Virginia Housing Development Authority
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 93.1% of this company's filings
Virginia Housing Development Authority rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 8
- +700% vs 2011
Top States
| State | Complaints |
|---|---|
| VA | 95 |
| GA | 1 |
| NC | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 22 |
| Struggling to pay mortgage | 18 |
| Loan modification,collection,foreclosure | 16 |
| Incorrect information on your report | 15 |
| Loan servicing, payments, escrow account | 11 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Improper use of your report | 3 |
| Closing on a mortgage | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Application, originator, mortgage broker | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Identity theft protection or other monitoring services | 1 |
| Problem with customer service | 1 |
| Other | 1 |
| Settlement process and costs | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 2 | 0% |
| 2013 | 8 | 87.5% |
| 2014 | 8 | 75% |
| 2015 | 9 | 66.7% |
| 2016 | 2 | 100% |
| 2017 | 10 | 60% |
| 2018 | 4 | 75% |
| 2019 | 2 | 50% |
| 2020 | 1 | 100% |
| 2021 | 5 | 100% |
| 2022 | 9 | 100% |
| 2023 | 12 | 100% |
| 2024 | 7 | 100% |
| 2025 | 14 | 100% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database
Virginia Housing Development Authority filings cluster in one product
Virginia Housing Development Authority's 102 logged complaints stay concentrated: only 4 states show a filing. 43.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2011 through 2026-06-01.
Virginia Housing Development Authority answers 86.3% of complaints inside the CFPB's tracked window and closes 96.1% with a written explanation. 2.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Virginia Housing Development Authority.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Virginia Housing Development Authority: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 102.
- Hope Bancorp, Inc. Δ 0 complaints · 7.8% relief 102complaints
- Mortgage Lenders Investment Trading Corp Δ 0 complaints · 3.9% relief 102complaints
- Professional Collection Service Inc (GA) Δ 0 complaints · 1% relief 102complaints
- Texas Higher Education Coordinating Board Δ 0 complaints · 0% relief 102complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 86.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Virginia Housing Development Authority (86.3% timely; 2.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration