2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 4.1K–4.1K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
American Express can not deny my right to credit once a finance charge is involved. This transaction is derived from the use of my social security card. I am aware that to complete the application 1
American Express chose to violate my rights by refusing to honor my claims. 1
American Express closed both disputes and determined that I am responsible for the charges without providing sufficient evidence or explanation other than XXXX XXXX XXXX XXXX Credit Card records. 1
AMERICAN EXPRESS COMPANY 42.9K
American Express continues to verify the information as accurate 1
American Express declined the dispute without a substantive investigation or a clear explanation of how timing rules were applied to an ongoing service. 1
American Express did not comply with Federal payment deferral mandates or its own policies. On XXXX XX/XX/XXXX 1
American Express has failed to properly credit my account. Please check the recorded phone records for the full American Express account number that XXXX XXXX provided as the account to which the payment was made. 1
American Express honor the documented Program terms and conditions as presented to me via letter dated XX/XX/2020 and rescind the negative past due reporting on XX/XX/2020 and refrain from any such further reporting during the course of my enrollment in the Program. 1
American Express increased my credit limit to {$27000.00}. 1
American Express is able to take in two times ( 2 ) the pay-in-full balance due under threat of reporting adverse credit history if only the payment due is made within one ( 1 ) week before the due date of the payment. Again the payment is technically due upon receipt and in my case was expected to be paid by the XX/XX/XXXX of the month 1
American Express is also in violation of section ( 5 ) ( A ) of the fair credit reporting act ( FCRA ) by not promptly removing all disputed unverified reportings American Express has also breeched their contract While under dispute 1
American Express is civilly liable for violating 15 USC 1642. -- -Pursuant to 15 USC 1637 ( c ) ( 8 ) 1
American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192 1
American Express is one of the worst among credit card companies for claiming payments are late 1
American Express may be violating its obligations under both the ECOA 1
American Express REFUSED to escalate my case . 1
American Express reported the account as a collection account on XX/XX/year> this reporting is innaccurate and misleading for the following reasons :. the account is a business account not a personal account. the payment was made as instructed automatically and on time. 1
American Express seems quite certain my credit report is giving this information. This leads me to believe that this reason is appearing on my report fraudulently. 1
American Express states they can not deny credit when the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning American Express National Bank is the Bureau of Consumer Financial Protection. 1
American Express still ignores me and calls on a daily basis 1
American Express was still reflecting that I had not paid the debt 1
American Express XXXX Serve made affirmative misrepresentations. 1
AMERICAN EXPRESS XXXX XXXX AMERICAN EXPRESS XXXX,,AMERICAN EXPRESS COMPANY,CA,92201,,Consent provided,Web,2025-09-24,Closed with non-monetary relief,Yes,N/A,16095485 1
AMERICAN FAMILY FUNDING GROUP Inc. 2
AMERICAN FEDERAL MORTGAGE CORPORATION 7
American Fidelity Mortgage Services, Inc. 2
American Finance House Lariba 3
American Finance LLC 37
American Financial Credit Services, Inc. 11
American Financial Lending, Inc. 2
AMERICAN FINANCIAL MANAGEMENT, INC. 3
AMERICAN FINANCIAL MORTGAGE COMPANY 6
American Financial Mortgage Services, Inc. 2
American Financial Network Inc. 164
American Financial Resources, Inc. 160
AMERICAN FINANCING CORPORATION 42
American First Finance, Inc. 1.1K
American First Finance. 1
American First Financial Services, Inc. 2
American Heritage Capital, LP 1
American Heritage Lending, LLC 5
AMERICAN HOME MORTGAGE, INC. 2
American Homestead Mortgage, LLC 1
AMERICAN HONDA FINANCE CORP 3.6K
American International Finance, Inc. 20
AMERICAN INTERNET MORTGAGE 122
American Lending Finance 10
American Lending LLC 6
American Lending Solutions, LLC 4

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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