2026 data Public-data reference. official source

American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
The
Since

Total complaints

1

Filed since The

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192 complaint mix by product

Total complaints: 1

American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). and they: 1 complaints (100.0%), resolution 0.0% and they 100.0%
  • and they 1 100.0% 0% relief

How American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
and they continue to reflect erroneous late payment history that I have previously disputed as false. This failure to investigate or respond violates the Fair Credit Reporting Act ( FCRA ) 1681s-2 1

Top Issues

Issue Complaints
and 1681i ( a ) 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192

American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The items , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and they continue to reflect erroneous late payment history that I have previously disputed as false. This failure to investigate or respond violates the Fair Credit Reporting Act ( FCRA ) 1681s-2", and the single most common underlying issue is "and 1681i ( a )".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192 have?

American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192 respond to complaints on time?

American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192?

The most common issue reported against American Express is not complying with its legal obligations under federal consumer protection laws.,,AMERICAN EXPRESS COMPANY,TX,77459,,Consent provided,Web,2025-07-14,Closed with explanation,Yes,N/A,14650192 is "and 1681i ( a )" in the "and they continue to reflect erroneous late payment history that I have previously disputed as false. This failure to investigate or respond violates the Fair Credit Reporting Act ( FCRA ) 1681s-2" product category.

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