2026 data Public-data reference. official source

AMERICAN INTERNET MORTGAGE

122 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

122 consumer complaints filed with the CFPB

This profile shows AMERICAN INTERNET MORTGAGE's complaint history from CFPB public records. 122 consumers have filed complaints since 2012. The company has a 82% timely response rate and has provided relief in 8.2% of cases.

122
Total Complaints
82%
Timely Response
14.8%
Disputed
8.2%
Relief Provided
34
States Active
2012
Since

Total complaints

122

Filed since 2012

Timely response

82%

CFPB-tracked response window

Relief rate

8.2%

Closed with monetary or non-monetary relief

Timely response rate 82.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 8.2%
Industry median

Share closed with monetary or non-monetary relief.

AMERICAN INTERNET MORTGAGE complaint mix by product

Total complaints: 122

AMERICAN INTERNET MORTGAGE complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 122 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 117 complaints (95.9%), resolution 8.5% Mortgage 95.9% Credit reporting,: 3 complaints (2.5%), resolution 0.0% Bank account: 1 complaints (0.8%), resolution 0.0% Debt collection: 1 complaints (0.8%), resolution 0.0%
  • Mortgage 117 95.9% 9% relief
  • Credit reporting, 3 2.5% 0% relief
  • Bank account 1 0.8% 0% relief
  • Debt collection 1 0.8% 0% relief

How AMERICAN INTERNET MORTGAGE's 122 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 117
Credit reporting, credit repair services, or other personal consumer reports 3
Bank account or service 1
Debt collection 1

Top States

State Complaints
CA 29
FL 8
TX 8
VA 8
CO 5
GA 5
AZ 5
MN 4
IL 4
OH 4
NY 3
MD 3
IN 3
MI 3
DE 2
NC 2
AR 2
DC 2
ME 2
MA 2

Top Issues

Issue Complaints
Trouble during payment process 44
Loan servicing, payments, escrow account 23
Application, originator, mortgage broker 17
Applying for a mortgage or refinancing an existing mortgage 10
Credit decision / Underwriting 7
Settlement process and costs 6
Struggling to pay mortgage 4
Closing on a mortgage 3
Loan modification,collection,foreclosure 3
Incorrect information on your report 3
Making/receiving payments, sending money 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2012 6 100%
2013 18 100%
2014 8 87.5%
2015 13 61.5%
2016 6 83.3%
2017 9 0%
2018 10 50%
2019 3 100%
2020 9 100%
2021 14 100%
2022 6 100%
2023 11 90.9%
2024 3 100%
2025 5 100%
2026 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About AMERICAN INTERNET MORTGAGE

AMERICAN INTERNET MORTGAGE has accumulated 122 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 38 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, AMERICAN INTERNET MORTGAGE reports a 82% timely-response rate and has closed 84.4% of cases with a written explanation to the consumer. 8.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 14.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AMERICAN INTERNET MORTGAGE: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does AMERICAN INTERNET MORTGAGE have?

AMERICAN INTERNET MORTGAGE has received 122 consumer complaints filed with the Consumer Financial Protection Bureau.

Does AMERICAN INTERNET MORTGAGE respond to complaints on time?

AMERICAN INTERNET MORTGAGE has a 82% timely response rate to CFPB complaints.

What is the most common complaint about AMERICAN INTERNET MORTGAGE?

The most common issue reported against AMERICAN INTERNET MORTGAGE is "Trouble during payment process" in the "Mortgage" product category.

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