CFPB · Single-product concentration
American Internet Mortgage
169 CFPB complaints · 94.7% in "Mortgage" · top issue Trouble during payment process.
American Internet Mortgage: 94.7% of 169 CFPB complaints sit in "Mortgage". Timely 84.6% · relief 6.5%. Allegations, not findings.
- Single-product concentration
- -83.3% filings 2012 to 2026
CFPB relief outcome brief
CCDB company american-internet-mortgage
6.5% relief · 84.6% timely · 169 filings · Mortgage
Same-product relief peers
Nearest relief peer: Servicemac, LLC (6.4% relief)
American Internet Mortgage closes 6.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of American Internet Mortgage's 169 filings include narrative text
50.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Internet Mortgage complaint mix by product
- Mortgage 160 94.7% – 7% relief
- Credit reporting, 4 2.4% – 0% relief
- Credit reporting 2 1.2% – 0% relief
- Debt collection 2 1.2% – 0% relief
- Bank account 1 0.6% – 0% relief
How American Internet Mortgage's 169 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 160 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting or other personal consumer reports | 2 |
| Debt collection | 2 |
| Bank account or service | 1 |
Where American Internet Mortgage complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 23.7% of this company's filings
American Internet Mortgage falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -83.3% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 40 |
| FL | 9 |
| CO | 9 |
| TX | 9 |
| AZ | 8 |
| MN | 8 |
| VA | 8 |
| GA | 6 |
| NY | 6 |
| OH | 5 |
| MD | 5 |
| IL | 5 |
| NC | 4 |
| NJ | 4 |
| IN | 3 |
| MS | 3 |
| UT | 3 |
| AL | 3 |
| MI | 3 |
| DC | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 71 |
| Loan servicing, payments, escrow account | 24 |
| Application, originator, mortgage broker | 19 |
| Applying for a mortgage or refinancing an existing mortgage | 16 |
| Closing on a mortgage | 8 |
| Credit decision / Underwriting | 7 |
| Struggling to pay mortgage | 6 |
| Settlement process and costs | 6 |
| Incorrect information on your report | 5 |
| Loan modification,collection,foreclosure | 3 |
| Problem with a company's investigation into an existing problem | 1 |
| Making/receiving payments, sending money | 1 |
| Written notification about debt | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 6 | 100% |
| 2013 | 18 | 100% |
| 2014 | 8 | 87.5% |
| 2015 | 14 | 64.3% |
| 2016 | 7 | 85.7% |
| 2017 | 12 | 0% |
| 2018 | 11 | 45.5% |
| 2019 | 4 | 100% |
| 2020 | 23 | 100% |
| 2021 | 21 | 100% |
| 2022 | 8 | 100% |
| 2023 | 19 | 94.7% |
| 2024 | 8 | 100% |
| 2025 | 9 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
American Internet Mortgage filings cluster in one product
American Internet Mortgage's 169 logged complaints stay concentrated: only 37 states show a filing. 50.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-03-25.
American Internet Mortgage answers 84.6% of complaints inside the CFPB's tracked window and closes 88.2% with a written explanation. 6.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Internet Mortgage.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Internet Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 169.
- Ascension Point Recovery Services, LLC Δ 0 complaints · 52.7% relief 169complaints
- Consolidated Information Services Solutions, LLC Δ 0 complaints · 0% relief 169complaints
- KeyBridge Medical Revenue Management Δ 0 complaints · 0% relief 169complaints
- Mutual of Omaha Mortgage, LLC Δ 0 complaints · 0% relief 169complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 84.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Internet Mortgage (84.6% timely; 6.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration