CFPB · Single-product concentration
American Financial Credit Services, Inc.
14 CFPB complaints · 100% in "Debt collection" · top issue False statements or representation.
American Financial Credit Services, Inc.: 100% of 14 CFPB complaints sit in "Debt collection". Timely 92.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2025
CFPB relief outcome brief
CCDB company american-financial-credit-services-inc
0% relief · 92.9% timely · 14 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
American Financial Credit Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of American Financial Credit Services, Inc.'s 14 filings include narrative text
64.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Financial Credit Services, Inc. complaint mix by product
- Debt collection 14 100.0% – 0% relief
How American Financial Credit Services, Inc.'s 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 14 |
Where American Financial Credit Services, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IN
- 35.7% of this company's filings
American Financial Credit Services, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| IN | 5 |
| MI | 3 |
| SC | 2 |
| AL | 1 |
| IL | 1 |
| NM | 1 |
| NH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 4 |
| Cont'd attempts collect debt not owed | 4 |
| Attempts to collect debt not owed | 3 |
| Written notification about debt | 2 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 1 | 100% |
| 2015 | 2 | 50% |
| 2016 | 2 | 100% |
| 2017 | 3 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
American Financial Credit Services, Inc. filings cluster in one product
American Financial Credit Services, Inc.'s 14 logged complaints stay concentrated: only 7 states show a filing. 64.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-09-08.
American Financial Credit Services, Inc. answers 92.9% of complaints inside the CFPB's tracked window and closes 92.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Financial Credit Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Financial Credit Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Financial Credit Services, Inc. (92.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration