CFPB · Single-product concentration
American Financial Network Inc.
255 CFPB complaints · 87.1% in "Mortgage" · top issue Closing on a mortgage.
American Financial Network Inc.: 87.1% of 255 CFPB complaints sit in "Mortgage". Timely 92.5% · relief 7.8%. Allegations, not findings.
- Single-product concentration
- +1300% filings 2012 to 2026
CFPB relief outcome brief
CCDB company american-financial-network-inc
7.8% relief · 92.5% timely · 255 filings · Mortgage
Same-product relief peers
Nearest relief peer: CountryPlace Acceptance Corporation (7.8% relief)
American Financial Network Inc. closes 7.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of American Financial Network Inc.'s 255 filings include narrative text
61.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Financial Network Inc. complaint mix by product
- Mortgage 222 87.7% – 9% relief
- Credit reporting 15 5.9% – 0% relief
- Credit reporting, 9 3.6% – 0% relief
- Debt collection 3 1.2% – 0% relief
- Credit card 2 0.8% – 0% relief
- Vehicle loan 1 0.4% – 0% relief
- Money transfer, 1 0.4% – 0% relief
How American Financial Network Inc.'s 255 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 222 |
| Credit reporting or other personal consumer reports | 15 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Debt collection | 3 |
| Credit card | 2 |
| Vehicle loan or lease | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Bank account or service | 1 |
| Other financial service | 1 |
Where American Financial Network Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 16.9% of this company's filings
American Financial Network Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 14
- +1300% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 43 |
| FL | 39 |
| CT | 22 |
| TX | 21 |
| NJ | 17 |
| VA | 17 |
| DE | 9 |
| TN | 7 |
| NM | 5 |
| IL | 5 |
| OR | 5 |
| GA | 5 |
| NY | 5 |
| MI | 4 |
| WA | 4 |
| IN | 4 |
| AZ | 4 |
| PA | 3 |
| NV | 3 |
| LA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 66 |
| Applying for a mortgage or refinancing an existing mortgage | 62 |
| Trouble during payment process | 50 |
| Incorrect information on your report | 16 |
| Struggling to pay mortgage | 12 |
| Application, originator, mortgage broker | 12 |
| Improper use of your report | 6 |
| Settlement process and costs | 6 |
| Loan servicing, payments, escrow account | 5 |
| Credit decision / Underwriting | 3 |
| Credit monitoring or identity theft protection services | 2 |
| Getting a credit card | 2 |
| Communication tactics | 2 |
| Managing the loan or lease | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Other transaction problem | 1 |
| Making/receiving payments, sending money | 1 |
| Loan modification,collection,foreclosure | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 0% |
| 2013 | 1 | 100% |
| 2014 | 4 | 50% |
| 2015 | 7 | 71.4% |
| 2016 | 13 | 76.9% |
| 2017 | 14 | 92.9% |
| 2018 | 12 | 100% |
| 2019 | 14 | 85.7% |
| 2020 | 35 | 97.1% |
| 2021 | 23 | 100% |
| 2022 | 29 | 82.8% |
| 2023 | 30 | 100% |
| 2024 | 19 | 89.5% |
| 2025 | 39 | 100% |
| 2026 | 14 | 100% |
Source: CFPB Consumer Complaint Database
American Financial Network Inc. filings cluster in one product
American Financial Network Inc.'s 255 logged complaints stay concentrated: only 36 states show a filing. 61.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-17.
American Financial Network Inc. answers 92.5% of complaints inside the CFPB's tracked window and closes 89.4% with a written explanation. 7.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Financial Network Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Financial Network Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 255.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Financial Network Inc. (92.5% timely; 7.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration