CFPB · Single-product concentration

American Financing Corporation

61 CFPB complaints · 85.2% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

61 CFPB complaints

American Financing Corporation: 85.2% of 61 CFPB complaints sit in "Mortgage". Timely 88.5% · relief 13.1%. Allegations, not findings.

  • Single-product concentration
  • +400% filings 2012 to 2026

CFPB relief outcome brief

CCDB company american-financing-corporation

13.1% relief · 88.5% timely · 61 filings · Mortgage

Nearest relief peer: Interfirst Mortgage Company (12.9% relief)

American Financing Corporati…13.1%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among American Financing Corporation and nearest filing-volume peers

American Financing Corporation closes 13.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of American Financing Corporation's 61 filings include narrative text

57.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 88.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 13.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

American Financing Corporation complaint mix by product

Total complaints: 61

American Financing Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 61 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 52 complaints (85.2%), resolution 15.4% Mortgage 85.2% Credit reporting: 5 complaints (8.2%), resolution 0.0% Credit reporting 8.2% Credit reporting,: 4 complaints (6.6%), resolution 0.0% Credit reporting, 6.6%
  • Mortgage 52 85.2% 15% relief
  • Credit reporting 5 8.2% 0% relief
  • Credit reporting, 4 6.6% 0% relief

How American Financing Corporation's 61 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 52
Credit reporting or other personal consumer reports 5
Credit reporting, credit repair services, or other personal consumer reports 4

Concentrated filing states for American Financing Corporation

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CO
44.3% of this company's filings
CO27CA4GA4PA4TX3ME3MO2NM2

American Financing Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
5
+400% vs 2012
051015 20122015201720192021202320252026 5

Top States

State Complaints
CO 27
CA 4
GA 4
PA 4
TX 3
ME 3
MO 2
NM 2
FL 1
VA 1
MI 1
NE 1
NC 1
AR 1
ID 1
OR 1
MA 1
OH 1
AZ 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 27
Closing on a mortgage 13
Improper use of your report 7
Application, originator, mortgage broker 7
Struggling to pay mortgage 2
Problem with a company's investigation into an existing problem 1
Loan modification,collection,foreclosure 1
Credit decision / Underwriting 1
Incorrect information on your report 1
Unable to get your credit report or credit score 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2014 3 66.7%
2015 4 75%
2016 1 100%
2017 1 100%
2018 3 0%
2019 3 100%
2020 11 90.9%
2021 13 100%
2022 3 66.7%
2023 1 100%
2024 5 100%
2025 7 100%
2026 5 100%

Source: CFPB Consumer Complaint Database

American Financing Corporation filings cluster in one product

American Financing Corporation's 61 logged complaints stay concentrated: only 19 states show a filing. 57.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-04-02.

American Financing Corporation answers 88.5% of complaints inside the CFPB's tracked window and closes 86.9% with a written explanation. 13.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Financing Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for American Financing Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for American Financing Corporation (88.5% timely; 13.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration