CFPB · Single-product concentration
American Fidelity Mortgage Services, Inc.
2 CFPB complaints · 100% in "Mortgage" · top issue Settlement process and costs.
American Fidelity Mortgage Services, Inc.: 100% of 2 CFPB complaints sit in "Mortgage". Timely 50% · relief 50%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2022
CFPB relief outcome brief
CCDB company american-fidelity-mortgage-services-inc
50% relief · 50% timely · 2 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
American Fidelity Mortgage Services, Inc. closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Fidelity Mortgage Services, Inc. complaint mix by product
- Mortgage 2 100.0% – 50% relief
How American Fidelity Mortgage Services, Inc.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 2 |
Concentrated filing states for American Fidelity Mortgage Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IN
- 50% of this company's filings
American Fidelity Mortgage Services, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2022
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| IN | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Settlement process and costs | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database
American Fidelity Mortgage Services, Inc. filings cluster in one product
American Fidelity Mortgage Services, Inc.'s 2 logged complaints stay concentrated: only 2 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2022-06-27.
American Fidelity Mortgage Services, Inc. answers 50% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Settlement process and costs."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Fidelity Mortgage Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Fidelity Mortgage Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Fidelity Mortgage Services, Inc. (50% timely; 50% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration