CFPB · Higher closed-with-relief share
American First Finance, Inc.
1.4K CFPB complaints · 33.7% relief (high band) · top issue Incorrect information on your report.
American First Finance, Inc. closes 33.7% with relief (upper third) on 1.4K filings. Timely 99.1% · top product Debt collection. Allegations, not findings.
- Volume rank #283 of 342
- Higher closed-with-relief share
- +2550% filings 2015 to 2026
CFPB relief outcome brief
CCDB company american-first-finance-inc
33.7% relief · 99.1% timely · 1.4K filings · Debt collection
Same-product relief peers
Nearest relief peer: Revenue Enterprises, LLC (33.9% relief)
American First Finance, Inc. closes 33.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of American First Finance, Inc.'s 1.4K filings include narrative text
46.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American First Finance, Inc. complaint mix by product
- Debt collection 391 29.4% – 29% relief
- Credit reporting, 304 22.8% – 23% relief
- Credit reporting 263 19.8% – 33% relief
- Payday loan, 202 15.2% – 45% relief
- Payday loan, 134 10.1% – 57% relief
- Credit card 22 1.7% – 55% relief
- Credit card 15 1.1% – 27% relief
Lighter-volume mix: how American First Finance, Inc.'s 1.4K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 391 |
| Credit reporting, credit repair services, or other personal consumer reports | 304 |
| Credit reporting or other personal consumer reports | 263 |
| Payday loan, title loan, or personal loan | 202 |
| Payday loan, title loan, personal loan, or advance loan | 134 |
| Credit card | 22 |
| Credit card or prepaid card | 15 |
| Consumer Loan | 15 |
| Vehicle loan or lease | 13 |
| Checking or savings account | 11 |
| Debt or credit management | 4 |
| Mortgage | 1 |
Nationwide filing states for American First Finance, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- TX
- 12% of this company's filings
American First Finance, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 106
- +2550% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 165 |
| FL | 151 |
| GA | 123 |
| CA | 123 |
| PA | 97 |
| IL | 75 |
| SC | 59 |
| MI | 46 |
| AZ | 45 |
| NC | 42 |
| NY | 37 |
| WA | 31 |
| VA | 31 |
| NV | 31 |
| MO | 30 |
| WI | 30 |
| OH | 27 |
| TN | 27 |
| AL | 23 |
| IN | 17 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 312 |
| Attempts to collect debt not owed | 187 |
| Charged fees or interest you didn't expect | 173 |
| Improper use of your report | 132 |
| Problem with a credit reporting company's investigation into an existing problem | 92 |
| False statements or representation | 68 |
| Took or threatened to take negative or legal action | 63 |
| Problem with a company's investigation into an existing problem | 55 |
| Problem with the payoff process at the end of the loan | 49 |
| Written notification about debt | 42 |
| Problem when making payments | 40 |
| Communication tactics | 26 |
| Getting the loan | 21 |
| Struggling to pay your loan | 13 |
| Getting a credit card | 9 |
| Fees or interest | 9 |
| Managing the loan or lease | 9 |
| Credit monitoring or identity theft protection services | 7 |
| Problem with additional add-on products or services | 7 |
| Problem with a lender or other company charging your account | 6 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 75% |
| 2016 | 8 | 75% |
| 2017 | 17 | 47.1% |
| 2018 | 36 | 97.2% |
| 2019 | 73 | 100% |
| 2020 | 93 | 100% |
| 2021 | 162 | 100% |
| 2022 | 178 | 100% |
| 2023 | 240 | 100% |
| 2024 | 235 | 100% |
| 2025 | 223 | 100% |
| 2026 | 106 | 100% |
Source: CFPB Consumer Complaint Database
American First Finance, Inc. in the higher-relief third
American First Finance, Inc.'s 1,375 logged complaints reach a nationwide footprint - 46 states have at least one filing. 46.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-25. Closed-with-relief 33.7% sits in the upper third of the corpus.
American First Finance, Inc. closes 33.7% with monetary or non-monetary relief and answers 99.1% inside the CFPB window; 65.8% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American First Finance, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American First Finance, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.4K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American First Finance, Inc. (#283 of 342; 99.1% timely; 33.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share