2026 data Public-data reference Official source

American First Finance, Inc.

1.4K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.4K
Total Complaints
99.1%
Timely Response
0%
Disputed
33.7%
Relief Provided
46
States Active
2015
Since

Data updated June 2026

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 33.7%
Industry median

Share closed with monetary or non-monetary relief.

American First Finance, Inc. complaint mix by product

Total complaints: 1.4K

American First Finance, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.4K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 391 complaints (29.4%), resolution 29.2% Debt collection 29.4% Credit reporting,: 304 complaints (22.8%), resolution 23.0% Credit reporting, 22.8% Credit reporting: 263 complaints (19.8%), resolution 32.7% Credit reporting 19.8% Payday loan,: 202 complaints (15.2%), resolution 44.6% Payday loan, 15.2% Payday loan,: 134 complaints (10.1%), resolution 56.7% Payday loan, 10.1% Credit card: 22 complaints (1.7%), resolution 54.5% Credit card: 15 complaints (1.1%), resolution 26.7%
  • Debt collection 391 29.4% – 29% relief
  • Credit reporting, 304 22.8% – 23% relief
  • Credit reporting 263 19.8% – 33% relief
  • Payday loan, 202 15.2% – 45% relief
  • Payday loan, 134 10.1% – 57% relief
  • Credit card 22 1.7% – 55% relief
  • Credit card 15 1.1% – 27% relief

How American First Finance, Inc.'s 1.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 391
Credit reporting, credit repair services, or other personal consumer reports 304
Credit reporting or other personal consumer reports 263
Payday loan, title loan, or personal loan 202
Payday loan, title loan, personal loan, or advance loan 134
Credit card 22
Credit card or prepaid card 15
Consumer Loan 15
Vehicle loan or lease 13
Checking or savings account 11
Debt or credit management 4
Mortgage 1

Top States

State Complaints
TX 165
FL 151
GA 123
CA 123
PA 97
IL 75
SC 59
MI 46
AZ 45
NC 42
NY 37
WA 31
VA 31
NV 31
MO 30
WI 30
OH 27
TN 27
AL 23
IN 17

Top Issues

Issue Complaints
Incorrect information on your report 312
Attempts to collect debt not owed 187
Charged fees or interest you didn't expect 173
Improper use of your report 132
Problem with a credit reporting company's investigation into an existing problem 92
False statements or representation 68
Took or threatened to take negative or legal action 63
Problem with a company's investigation into an existing problem 55
Problem with the payoff process at the end of the loan 49
Written notification about debt 42
Problem when making payments 40
Communication tactics 26
Getting the loan 21
Struggling to pay your loan 13
Getting a credit card 9
Fees or interest 9
Managing the loan or lease 9
Credit monitoring or identity theft protection services 7
Problem with additional add-on products or services 7
Problem with a lender or other company charging your account 6

Yearly Trend

Year Complaints Timely
2015 4 75%
2016 8 75%
2017 17 47.1%
2018 36 97.2%
2019 73 100%
2020 93 100%
2021 162 100%
2022 178 100%
2023 240 100%
2024 235 100%
2025 223 100%
2026 106 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About American First Finance, Inc.

American First Finance, Inc.'s 1,375 logged complaints reach a nationwide footprint - 46 states have at least one filing on record. 46.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-25.

American First Finance, Inc. answers 99.1% of complaints inside the CFPB's tracked window and closes 65.8% with a written explanation. 33.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American First Finance, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does American First Finance, Inc. have?

1,375, per the CFPB's public complaint count for this company (see the full breakdown above).

Does American First Finance, Inc. respond to complaints on time?

99.1% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about American First Finance, Inc.?

"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.