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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
access 5
Access Auto Group, Inc. 1
Access Capital Services, Inc. 26
access card fraud 1
Access Credit Management, Inc. 41
ACCESS FED XXXX XXXX - XXXX 1
Access Financial LLC 12
ACCESS GROUP INC. 126
ACCESS LOAN COMPANY 8
Access Loan Services Inc. 9
access logs 1
Access Receivables of NC Inc. 119
access this confidential phone number. XXXX assures us that they have this number as one of their account creditors. 1
access to actual verification documents 1
ACCESS TO LOANS FOR LEARNING STUDENT LOAN CORP. 1
access to verification records 1
access/furnish my credit score/report in any way. He then left my business partner and I to 1
accessed 1
accessed my Experian online credit file account and omitted my apartment unit number 1
accessed my medical records without my permission 1
accessed this account and 1
accessible only by electronic application for residents. I suspect they employed unlawful and deceptive methods to access the property and seize the vehicle 1
accessible statement further fuels my suspicion that this is not a legitimate operation. 1
accessing 1
accessing all my credit card information 1
Accessity 2
AccessOne Holdings, Inc. 6
accessory value {$4600.00} 7 ) Main floor China crystal and ( 12 people ) dinnerware 1
accessory value {$4600.00} 7 ) Main floor China crystal and 12 person dinnerware crystal decoration value {$4800.00} 8 ) Main floor Washer and dryer plus bathrooms items value {$1700.00} 9 ) Main floor window treatments and decorations value {$2500.00} 10 ) Main floor lamps decoration 3
accessory value {$4600.00} 7 ) Main floor XXXX crystal and ( 12 people ) dinnerware crystal decoration value {$4800.00} 8 ) Main floor Washer and dryer plus bathrooms items value {$1700.00} 9 ) Main floor window treatments and decorations value {$2500.00} 10 ) Main floor lamps decoration 3
accessory value {$4600.00} 7 ) Main floor XXXX crystal and 12 person dinnerware crystal decoration value {$4800.00} 8 ) Main floor Washer and dryer plus bathrooms items value {$1700.00} 9 ) Main floor window treatments and decorations value {$2500.00} 10 ) Main floor lamps decoration 2
accessory value {$4600.00} 7 ) Main floor XXXX XXXX and ( 12 people ) dinnerware XXXX decoration value {$4800.00} 8 ) Main floor Washer and dryer plus bathrooms items value {$1700.00} 9 ) Main floor window treatments and decorations value {$2500.00} 10 ) Main floor lamps decoration 1
accident 2
accidentally. Total payment to Shellpoint for XX/XX/2021 1
accommodation 8
accompanied by a commercial affidavit by the original custodian of the books and records ; 10 ) Please provide the account and general ledger statement showing the full accounting of the alleged obligation that you are now attempting to collect. Such as F.R. 2046 balance sheet ( O.M.B. # XXXX XXXX 1
accompanied by a police report and a Report of Identity Theft filed through the Federal Trade Commission ( FTC ). 2
accompanied by a trade-in. My current credit score was XXXX. The amount financed was {$34000.00}. 1
accompanied by a written statement confirming all corrective actions taken. 4. Future Compliance Assurance A formal 1
Accord and Satisfaction by Instrument ). 3
Accord Business Funding, LLC 8
ACCORD CREDITOR SERVICES, LLC 2
ACCORDANCE TO TITLE 15 USC 1681a ( 2 ) I DIDNT GIVE WRITTEN CONSENT TO HAVE THIS ALLEGED FRAUD TRUST UNAUTHORIZED ACCOUNTS : XXXX XXXX 3
according him 1
according to 15 U.S.C. 1641 ( g ) which requires the assignee of a mortgage loan to notify the borrower of the assignment in writing within 30 days of the transfer. 1
according to 15 USC 1681 ( e ) ( b ). 2
according to 15 USC 1681 602 Congressional findings and statement of purpose states 3
according to 15 USC 1692c ( a ). CarMax Auto Finance did not tell me about my right of rescission according to 15 USC 1635- the right of rescission. CarMax Auto Finance has been in receipt for more than 30 days of my letters including 1
according to 15 USC 6802 ( b ) ( c ) 2
according to 15 USC 6802. No financial institution shall share my information to third parties without written consent. 3

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.