Total complaints
27
Filed since 2013
27 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
27 consumer complaints filed with the CFPB
This profile shows LEADER ONE FINANCIAL CORPORATION's complaint history from CFPB public records. 27 consumers have filed complaints since 2013. The company has a 85.2% timely response rate and has provided relief in 22.2% of cases.
Total complaints
27
Filed since 2013
Timely response
85.2%
CFPB-tracked response window
Relief rate
22.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How LEADER ONE FINANCIAL CORPORATION's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 23 |
| Credit reporting or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| KS | 4 |
| IL | 4 |
| NV | 3 |
| MO | 3 |
| CO | 2 |
| MI | 2 |
| FL | 2 |
| CA | 1 |
| OR | 1 |
| MN | 1 |
| MS | 1 |
| PA | 1 |
| TX | 1 |
| AZ | 1 |
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 7 |
| Application, originator, mortgage broker | 4 |
| Loan servicing, payments, escrow account | 3 |
| Improper use of your report | 2 |
| Struggling to pay mortgage | 2 |
| Closing on a mortgage | 2 |
| Incorrect information on your report | 2 |
| Trouble during payment process | 2 |
| Getting the loan | 1 |
| Loan modification,collection,foreclosure | 1 |
| Settlement process and costs | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 2 | 0% |
| 2015 | 1 | 100% |
| 2016 | 3 | 100% |
| 2017 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 3 | 100% |
| 2021 | 2 | 0% |
| 2022 | 2 | 100% |
| 2023 | 2 | 100% |
| 2024 | 2 | 100% |
| 2025 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
LEADER ONE FINANCIAL CORPORATION has accumulated 27 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-05-22, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, LEADER ONE FINANCIAL CORPORATION reports a 85.2% timely-response rate and has closed 77.8% of cases with a written explanation to the consumer. 22.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LEADER ONE FINANCIAL CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
LEADER ONE FINANCIAL CORPORATION has received 27 consumer complaints filed with the Consumer Financial Protection Bureau.
LEADER ONE FINANCIAL CORPORATION has a 85.2% timely response rate to CFPB complaints.
The most common issue reported against LEADER ONE FINANCIAL CORPORATION is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.