CFPB · Single-product concentration

Leader One Financial Corporation

38 CFPB complaints · 84.2% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

38 CFPB complaints

Leader One Financial Corporation: 84.2% of 38 CFPB complaints sit in "Mortgage". Timely 89.5% · relief 18.4%. Allegations, not findings.

  • Single-product concentration
  • +66.7% filings 2013 to 2025

CFPB relief outcome brief

CCDB company leader-one-financial-corporation

18.4% relief · 89.5% timely · 38 filings · Mortgage

Nearest relief peer: Academy Mortgage Corporation (18.2% relief)

Leader One Financial Corpora…18.4%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Leader One Financial Corporation and nearest filing-volume peers

Leader One Financial Corporation closes 18.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Leader One Financial Corporation's 38 filings include narrative text

47.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 89.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 18.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Leader One Financial Corporation complaint mix by product

Total complaints: 38

Leader One Financial Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 38 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 32 complaints (84.2%), resolution 21.9% Mortgage 84.2% Credit reporting,: 3 complaints (7.9%), resolution 0.0% Credit reporting, 7.9% Credit reporting: 2 complaints (5.3%), resolution 0.0% Payday loan,: 1 complaints (2.6%), resolution 0.0%
  • Mortgage 32 84.2% 22% relief
  • Credit reporting, 3 7.9% 0% relief
  • Credit reporting 2 5.3% 0% relief
  • Payday loan, 1 2.6% 0% relief

How Leader One Financial Corporation's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 32
Credit reporting, credit repair services, or other personal consumer reports 3
Credit reporting or other personal consumer reports 2
Payday loan, title loan, or personal loan 1

Where Leader One Financial Corporation complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
IL
10.5% of this company's filings
IL4MO4KS4AZ3NV3CO3TX3MN3

Leader One Financial Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2025
5
+66.7% vs 2013
02468 2013201520172019202120232025 5

Top States

State Complaints
IL 4
MO 4
KS 4
AZ 3
NV 3
CO 3
TX 3
MN 3
FL 2
CA 2
MI 2
OR 1
MS 1
PA 1
NY 1
WI 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 10
Trouble during payment process 5
Closing on a mortgage 4
Application, originator, mortgage broker 4
Improper use of your report 3
Incorrect information on your report 3
Loan servicing, payments, escrow account 3
Struggling to pay mortgage 2
Settlement process and costs 1
Loan modification,collection,foreclosure 1
Credit decision / Underwriting 1
Getting the loan 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 2 0%
2015 1 100%
2016 4 100%
2017 2 100%
2018 1 100%
2019 4 100%
2020 7 100%
2021 2 0%
2022 2 100%
2023 2 100%
2024 3 100%
2025 5 100%

Source: CFPB Consumer Complaint Database

Leader One Financial Corporation filings cluster in one product

Leader One Financial Corporation's 38 logged complaints stay concentrated: only 16 states show a filing. 47.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-06-22.

Leader One Financial Corporation answers 89.5% of complaints inside the CFPB's tracked window and closes 81.6% with a written explanation. 18.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Leader One Financial Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Leader One Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Leader One Financial Corporation (89.5% timely; 18.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration