Total complaints
107
Filed since 2012
2026 data Public-data reference. official source
LENDER LIVE
107 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
107 consumer complaints filed with the CFPB
This profile shows LENDER LIVE's complaint history from CFPB public records. 107 consumers have filed complaints since 2012. The company has a 96.3% timely response rate and has provided relief in 20.6% of cases.
107
Total Complaints
96.3%
Timely Response
19.6%
Disputed
20.6%
Relief Provided
31
States Active
2012
Since
Timely response
96.3%
CFPB-tracked response window
Relief rate
20.6%
Closed with monetary or non-monetary relief
Timely response rate 96.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 20.6%
Industry median
Share closed with monetary or non-monetary relief.
LENDER LIVE complaint mix by product
- Mortgage 98 91.6% – 21% relief
- Debt collection 6 5.6% – 17% relief
- Credit reporting, 2 1.9% – 0% relief
- Money transfer, 1 0.9% – 0% relief
How LENDER LIVE's 107 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 98 |
| Debt collection | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 16 |
| CO | 13 |
| TX | 12 |
| MN | 6 |
| GA | 4 |
| VA | 4 |
| NY | 4 |
| WA | 4 |
| MI | 4 |
| WI | 4 |
| FL | 3 |
| NV | 3 |
| NC | 2 |
| NJ | 2 |
| UT | 2 |
| OH | 2 |
| IL | 2 |
| AZ | 2 |
| MD | 2 |
| PA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 75 |
| Loan modification,collection,foreclosure | 11 |
| Communication tactics | 3 |
| Trouble during payment process | 3 |
| Cont'd attempts collect debt not owed | 3 |
| Settlement process and costs | 3 |
| Application, originator, mortgage broker | 2 |
| Incorrect information on your report | 1 |
| Credit decision / Underwriting | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Other | 1 |
| Other transaction problem | 1 |
| Struggling to pay mortgage | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 0% |
| 2013 | 3 | 100% |
| 2014 | 11 | 90.9% |
| 2015 | 37 | 100% |
| 2016 | 44 | 100% |
| 2017 | 5 | 100% |
| 2018 | 4 | 100% |
| 2020 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About LENDER LIVE
LENDER LIVE has accumulated 107 consumer complaints in the CFPB public database, with filings active across 31 U.S. states. Of those submissions, 43 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-02-05, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, LENDER LIVE reports a 96.3% timely-response rate and has closed 77.6% of cases with a written explanation to the consumer. 20.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 19.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan servicing, payments, escrow account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LENDER LIVE: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does LENDER LIVE have?
LENDER LIVE has received 107 consumer complaints filed with the Consumer Financial Protection Bureau.
Does LENDER LIVE respond to complaints on time?
LENDER LIVE has a 96.3% timely response rate to CFPB complaints.
What is the most common complaint about LENDER LIVE?
The most common issue reported against LENDER LIVE is "Loan servicing, payments, escrow account" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
