Lender Live
123 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Lender Live complaint mix by product
- Mortgage 114 92.7% – 22% relief
- Debt collection 6 4.9% – 17% relief
- Credit reporting, 2 1.6% – 0% relief
- Money transfer, 1 0.8% – 0% relief
How Lender Live's 123 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 114 |
| Debt collection | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 21 |
| CO | 13 |
| TX | 13 |
| VA | 6 |
| MN | 6 |
| GA | 5 |
| NY | 4 |
| WI | 4 |
| WA | 4 |
| MI | 4 |
| NJ | 4 |
| NV | 3 |
| AZ | 3 |
| FL | 3 |
| UT | 3 |
| NC | 2 |
| MA | 2 |
| OH | 2 |
| PA | 2 |
| IL | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 89 |
| Loan modification,collection,foreclosure | 13 |
| Trouble during payment process | 3 |
| Settlement process and costs | 3 |
| Communication tactics | 3 |
| Cont'd attempts collect debt not owed | 3 |
| Application, originator, mortgage broker | 2 |
| Other transaction problem | 1 |
| Credit decision / Underwriting | 1 |
| Other | 1 |
| Incorrect information on your report | 1 |
| Struggling to pay mortgage | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 0% |
| 2013 | 3 | 100% |
| 2014 | 11 | 90.9% |
| 2015 | 47 | 100% |
| 2016 | 50 | 100% |
| 2017 | 5 | 100% |
| 2018 | 4 | 100% |
| 2020 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Lender Live
Lender Live's 123 logged complaints stay concentrated: only 33 states show a filing on record. 48.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-02-05.
Lender Live answers 96.7% of complaints inside the CFPB's tracked window and closes 77.2% with a written explanation. 21.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lender Live.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Lender Live have?
123, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Lender Live respond to complaints on time?
96.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Lender Live?
"Loan servicing, payments, escrow account", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.