CFPB · Narrative-heavy record
Leap Credit, LLC
27 CFPB complaints · 74.1% with narratives · top issue Received a loan you didn't apply for.
Leap Credit, LLC: 74.1% of 27 filings include consumer narratives. Timely 88.9% · relief 18.5% · top product Payday loan, title loan, or personal loan. Allegations, not findings.
- Narrative-heavy record
- +300% filings 2018 to 2024
CFPB relief outcome brief
CCDB company leap-credit-llc
18.5% relief · 88.9% timely · 27 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: AAA Auto Title Loans, LLC (19.1% relief)
Leap Credit, LLC closes 18.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Leap Credit, LLC's 27 filings include narrative text
74.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Leap Credit, LLC complaint mix by product
- Payday loan, 18 66.7% – 11% relief
- Debt collection 5 18.5% – 20% relief
- Debt or 1 3.7% – 100% relief
- Payday loan, 1 3.7% – 0% relief
- Checking or 1 3.7% – 100% relief
- Money transfer, 1 3.7% – 0% relief
How Leap Credit, LLC's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 18 |
| Debt collection | 5 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
Where Leap Credit, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MO
- 25.9% of this company's filings
Leap Credit, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2024
- 4
- +300% vs 2018
Top States
| State | Complaints |
|---|---|
| MO | 7 |
| SC | 6 |
| WI | 5 |
| MS | 3 |
| TX | 3 |
| NY | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Received a loan you didn't apply for | 4 |
| Attempts to collect debt not owed | 3 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Loan payment wasn't credited to your account | 2 |
| Charged fees or interest you didn't expect | 2 |
| Can't stop withdrawals from your bank account | 2 |
| Getting the loan | 2 |
| Problem with customer service | 1 |
| Electronic communications | 1 |
| Problem with a lender or other company charging your account | 1 |
| Other transaction problem | 1 |
| Problem when making payments | 1 |
| Took or threatened to take negative or legal action | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 9 | 100% |
| 2020 | 4 | 100% |
| 2021 | 8 | 87.5% |
| 2022 | 1 | 100% |
| 2024 | 4 | 50% |
Source: CFPB Consumer Complaint Database
Leap Credit, LLC's narrative-rich complaint ledger
Leap Credit, LLC's 27 logged complaints stay concentrated: only 7 states show a filing. 74.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2024-09-19.
Leap Credit, LLC answers 88.9% of complaints inside the CFPB's tracked window and closes 81.5% with a written explanation. 18.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Received a loan you didn't apply for."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Leap Credit, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Leap Credit, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 27.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Leap Credit, LLC (88.9% timely; 18.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record