Total complaints
22
Filed since 2018
2026 data Public-data reference. official source
Leap Credit, LLC
22 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
22 consumer complaints filed with the CFPB
This profile shows Leap Credit, LLC's complaint history from CFPB public records. 22 consumers have filed complaints since 2018. The company has a 95.5% timely response rate and has provided relief in 9.1% of cases.
22
Total Complaints
95.5%
Timely Response
0%
Disputed
9.1%
Relief Provided
7
States Active
2018
Since
Timely response
95.5%
CFPB-tracked response window
Relief rate
9.1%
Closed with monetary or non-monetary relief
Timely response rate 95.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 9.1%
Industry median
Share closed with monetary or non-monetary relief.
Leap Credit, LLC complaint mix by product
- Payday loan, 15 68.2% – 0% relief
- Debt collection 4 18.2% – 25% relief
- Payday loan, 1 4.5% – 0% relief
- Checking or 1 4.5% – 100% relief
- Money transfer, 1 4.5% – 0% relief
How Leap Credit, LLC's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 15 |
| Debt collection | 4 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| SC | 5 |
| MO | 5 |
| MS | 3 |
| WI | 3 |
| TX | 3 |
| NY | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Received a loan you didn't apply for | 4 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 3 |
| Attempts to collect debt not owed | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Can't stop withdrawals from your bank account | 2 |
| Loan payment wasn't credited to your account | 1 |
| Struggling to pay your loan | 1 |
| Problem when making payments | 1 |
| Charged fees or interest you didn't expect | 1 |
| Problem with a lender or other company charging your account | 1 |
| Getting the loan | 1 |
| Electronic communications | 1 |
| Other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 9 | 100% |
| 2020 | 3 | 100% |
| 2021 | 5 | 100% |
| 2022 | 1 | 100% |
| 2024 | 3 | 66.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Leap Credit, LLC
Leap Credit, LLC has accumulated 22 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2024-09-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Leap Credit, LLC reports a 95.5% timely-response rate and has closed 90.9% of cases with a written explanation to the consumer. 9.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Received a loan you didn't apply for".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Leap Credit, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Leap Credit, LLC have?
Leap Credit, LLC has received 22 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Leap Credit, LLC respond to complaints on time?
Leap Credit, LLC has a 95.5% timely response rate to CFPB complaints.
What is the most common complaint about Leap Credit, LLC?
The most common issue reported against Leap Credit, LLC is "Received a loan you didn't apply for" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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