Leap Credit, LLC
27 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Leap Credit, LLC complaint mix by product
- Payday loan, 18 66.7% – 11% relief
- Debt collection 5 18.5% – 20% relief
- Debt or 1 3.7% – 100% relief
- Payday loan, 1 3.7% – 0% relief
- Checking or 1 3.7% – 100% relief
- Money transfer, 1 3.7% – 0% relief
How Leap Credit, LLC's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 18 |
| Debt collection | 5 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| MO | 7 |
| SC | 6 |
| WI | 5 |
| MS | 3 |
| TX | 3 |
| NY | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Received a loan you didn't apply for | 4 |
| Attempts to collect debt not owed | 3 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Loan payment wasn't credited to your account | 2 |
| Charged fees or interest you didn't expect | 2 |
| Can't stop withdrawals from your bank account | 2 |
| Getting the loan | 2 |
| Problem with customer service | 1 |
| Electronic communications | 1 |
| Problem with a lender or other company charging your account | 1 |
| Other transaction problem | 1 |
| Problem when making payments | 1 |
| Took or threatened to take negative or legal action | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 9 | 100% |
| 2020 | 4 | 100% |
| 2021 | 8 | 87.5% |
| 2022 | 1 | 100% |
| 2024 | 4 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Leap Credit, LLC
Leap Credit, LLC's 27 logged complaints stay concentrated: only 7 states show a filing on record. 74.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2018 through 2024-09-19.
Leap Credit, LLC answers 88.9% of complaints inside the CFPB's tracked window and closes 81.5% with a written explanation. 18.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Received a loan you didn't apply for."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Leap Credit, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Leap Credit, LLC have?
27, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Leap Credit, LLC respond to complaints on time?
88.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Leap Credit, LLC?
"Received a loan you didn't apply for", filed under the "Payday loan, title loan, or personal loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.