CFPB · Single-product concentration
Lela Mae Portfolio Management Group
37 CFPB complaints · 94.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Lela Mae Portfolio Management Group: 94.6% of 37 CFPB complaints sit in "Debt collection". Timely 83.8% · relief 0%. Allegations, not findings.
- Single-product concentration
- +300% filings 2021 to 2026
CFPB relief outcome brief
CCDB company lela-mae-portfolio-management-group
0% relief · 83.8% timely · 37 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Lela Mae Portfolio Management Group closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Lela Mae Portfolio Management Group's 37 filings include narrative text
54.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Lela Mae Portfolio Management Group complaint mix by product
- Debt collection 35 94.6% – 0% relief
- Credit reporting 1 2.7% – 0% relief
- Payday loan, 1 2.7% – 0% relief
How Lela Mae Portfolio Management Group's 37 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 35 |
| Credit reporting or other personal consumer reports | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Concentrated filing states for Lela Mae Portfolio Management Group
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 40.5% of this company's filings
Lela Mae Portfolio Management Group rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 8
- +300% vs 2021
Top States
| State | Complaints |
|---|---|
| CA | 15 |
| TX | 4 |
| MI | 2 |
| OH | 2 |
| VA | 2 |
| TN | 2 |
| IN | 2 |
| NE | 1 |
| MA | 1 |
| NJ | 1 |
| FL | 1 |
| SC | 1 |
| IA | 1 |
| WI | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 8 |
| Electronic communications | 7 |
| Took or threatened to take negative or legal action | 6 |
| Communication tactics | 6 |
| Threatened to contact someone or share information improperly | 4 |
| Written notification about debt | 3 |
| Incorrect information on your report | 1 |
| Struggling to pay your loan | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 5 | 60% |
| 2025 | 19 | 78.9% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database
Lela Mae Portfolio Management Group filings cluster in one product
Lela Mae Portfolio Management Group's 37 logged complaints stay concentrated: only 15 states show a filing. 54.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-05-27.
Lela Mae Portfolio Management Group answers 83.8% of complaints inside the CFPB's tracked window and closes 94.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lela Mae Portfolio Management Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Lela Mae Portfolio Management Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 37.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 83.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Lela Mae Portfolio Management Group (83.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration