CFPB · Single-product concentration
Lend Smart Mortgage, LLC
14 CFPB complaints · 71.4% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Lend Smart Mortgage, LLC: 71.4% of 14 CFPB complaints sit in "Mortgage". Timely 71.4% · relief 28.6%. Allegations, not findings.
- Single-product concentration
- +200% filings 2015 to 2025
CFPB relief outcome brief
CCDB company lend-smart-mortgage-llc
28.6% relief · 71.4% timely · 14 filings · Mortgage
Same-product relief peers
Nearest relief peer: Ag Ah LLC (29.2% relief)
Lend Smart Mortgage, LLC closes 28.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Lend Smart Mortgage, LLC's 14 filings include narrative text
57.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Lend Smart Mortgage, LLC complaint mix by product
- Mortgage 10 71.4% – 30% relief
- Debt collection 2 14.3% – 0% relief
- Vehicle loan 1 7.1% – 0% relief
- Credit reporting, 1 7.1% – 100% relief
How Lend Smart Mortgage, LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 10 |
| Debt collection | 2 |
| Vehicle loan or lease | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Lend Smart Mortgage, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 21.4% of this company's filings
Lend Smart Mortgage, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +200% vs 2015
Top States
| State | Complaints |
|---|---|
| AZ | 3 |
| CA | 2 |
| TX | 2 |
| MN | 2 |
| FL | 1 |
| PA | 1 |
| IL | 1 |
| TN | 1 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 7 |
| Application, originator, mortgage broker | 2 |
| Repossession | 1 |
| Attempts to collect debt not owed | 1 |
| Took or threatened to take negative or legal action | 1 |
| Settlement process and costs | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 3 | 100% |
| 2019 | 2 | 100% |
| 2021 | 1 | 100% |
| 2022 | 2 | 100% |
| 2024 | 1 | 0% |
| 2025 | 3 | 0% |
Source: CFPB Consumer Complaint Database
Lend Smart Mortgage, LLC filings cluster in one product
Lend Smart Mortgage, LLC's 14 logged complaints stay concentrated: only 9 states show a filing. 57.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-12-09.
Lend Smart Mortgage, LLC answers 71.4% of complaints inside the CFPB's tracked window and closes 42.9% with a written explanation. 28.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lend Smart Mortgage, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Lend Smart Mortgage, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 71.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Lend Smart Mortgage, LLC (71.4% timely; 28.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration