Total complaints
30
Filed since 2012
30 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
30 consumer complaints filed with the CFPB
This profile shows Lending Solutions Mortgage/ LSI Mortgage's complaint history from CFPB public records. 30 consumers have filed complaints since 2012. The company has a 93.3% timely response rate and has provided relief in 20% of cases.
Total complaints
30
Filed since 2012
Timely response
93.3%
CFPB-tracked response window
Relief rate
20%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Lending Solutions Mortgage/ LSI Mortgage's 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 29 |
| Credit reporting | 1 |
| State | Complaints |
|---|---|
| MO | 4 |
| CA | 3 |
| MD | 3 |
| NM | 3 |
| GA | 2 |
| NC | 2 |
| IL | 2 |
| SC | 1 |
| CT | 1 |
| DE | 1 |
| MI | 1 |
| NJ | 1 |
| MA | 1 |
| VA | 1 |
| WI | 1 |
| FL | 1 |
| TX | 1 |
| TN | 1 |
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 18 |
| Settlement process and costs | 4 |
| Credit decision / Underwriting | 4 |
| Loan modification,collection,foreclosure | 2 |
| Improper use of my credit report | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 6 | 100% |
| 2013 | 11 | 100% |
| 2014 | 6 | 100% |
| 2015 | 5 | 80% |
| 2016 | 1 | 100% |
| 2017 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Lending Solutions Mortgage/ LSI Mortgage has accumulated 30 consumer complaints in the CFPB public database, with filings active across 18 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2017-05-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Lending Solutions Mortgage/ LSI Mortgage reports a 93.3% timely-response rate and has closed 73.3% of cases with a written explanation to the consumer. 20% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 26.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Application, originator, mortgage broker".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Lending Solutions Mortgage/ LSI Mortgage: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Lending Solutions Mortgage/ LSI Mortgage has received 30 consumer complaints filed with the Consumer Financial Protection Bureau.
Lending Solutions Mortgage/ LSI Mortgage has a 93.3% timely response rate to CFPB complaints.
The most common issue reported against Lending Solutions Mortgage/ LSI Mortgage is "Application, originator, mortgage broker" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.