CFPB · Single-product concentration

Lending Solutions Mortgage/ LSI Mortgage

36 CFPB complaints · 97.2% in "Mortgage" · top issue Application, originator, mortgage broker.

36 CFPB complaints

Lending Solutions Mortgage/ LSI Mortgage: 97.2% of 36 CFPB complaints sit in "Mortgage". Timely 86.1% · relief 16.7%. Allegations, not findings.

  • Single-product concentration
  • -83.3% filings 2012 to 2017

CFPB relief outcome brief

CCDB company lending-solutions-mortgage-lsi-mortgage

16.7% relief · 86.1% timely · 36 filings · Mortgage

Nearest relief peer: Security National Financial Corp (16.7% relief)

Lending Solutions Mortgage/ …16.7%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Lending Solutions Mortgage/ LSI Mortgage and nearest filing-volume peers

Lending Solutions Mortgage/ LSI Mortgage closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 36 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 86.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Lending Solutions Mortgage/ LSI Mortgage complaint mix by product

Total complaints: 36

Lending Solutions Mortgage/ LSI Mortgage complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 36 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 35 complaints (97.2%), resolution 14.3% Mortgage 97.2% Credit reporting: 1 complaints (2.8%), resolution 100.0%
  • Mortgage 35 97.2% 14% relief
  • Credit reporting 1 2.8% 100% relief

How Lending Solutions Mortgage/ LSI Mortgage's 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 35
Credit reporting 1

Where Lending Solutions Mortgage/ LSI Mortgage complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MO
13.9% of this company's filings
MO5GA5MD4CA3NM3NC2IL2TX2

Lending Solutions Mortgage/ LSI Mortgage falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2017
1
-83.3% vs 2012
051015 201220132014201520162017 1

Top States

State Complaints
MO 5
GA 5
MD 4
CA 3
NM 3
NC 2
IL 2
TX 2
DE 1
MI 1
NJ 1
VA 1
SC 1
MA 1
TN 1
CT 1
WI 1
FL 1

Top Issues

Issue Complaints
Application, originator, mortgage broker 20
Settlement process and costs 6
Credit decision / Underwriting 6
Loan modification,collection,foreclosure 2
Improper use of my credit report 1
Applying for a mortgage or refinancing an existing mortgage 1

Yearly Trend

Year Complaints Timely
2012 6 100%
2013 11 100%
2014 6 100%
2015 8 87.5%
2016 4 25%
2017 1 0%

Source: CFPB Consumer Complaint Database

Lending Solutions Mortgage/ LSI Mortgage filings cluster in one product

Lending Solutions Mortgage/ LSI Mortgage's 36 logged complaints stay concentrated: only 18 states show a filing. Only 19.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2017-05-25.

Lending Solutions Mortgage/ LSI Mortgage answers 86.1% of complaints inside the CFPB's tracked window and closes 72.2% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lending Solutions Mortgage/ LSI Mortgage.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Lending Solutions Mortgage/ LSI Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Lending Solutions Mortgage/ LSI Mortgage (86.1% timely; 16.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration