CFPB · Single-product concentration
Lenderfi, Inc.
18 CFPB complaints · 100% in "Mortgage" · top issue Trouble during payment process.
Lenderfi, Inc.: 100% of 18 CFPB complaints sit in "Mortgage". Timely 72.2% · relief 55.6%. Allegations, not findings.
- Single-product concentration
- -50% filings 2013 to 2022
CFPB relief outcome brief
CCDB company lenderfi-inc
55.6% relief · 72.2% timely · 18 filings · Mortgage
Same-product relief peers
Nearest relief peer: Stonegate Mortgage Corporation (58.9% relief)
Lenderfi, Inc. closes 55.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Lenderfi, Inc.'s 18 filings include narrative text
66.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Lenderfi, Inc. complaint mix by product
- Mortgage 18 100.0% – 56% relief
How Lenderfi, Inc.'s 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 18 |
Where Lenderfi, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 22.2% of this company's filings
Lenderfi, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 1
- -50% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 4 |
| CA | 3 |
| VA | 2 |
| MA | 2 |
| OR | 1 |
| PA | 1 |
| AZ | 1 |
| CO | 1 |
| GA | 1 |
| MD | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 7 |
| Applying for a mortgage or refinancing an existing mortgage | 6 |
| Settlement process and costs | 2 |
| Application, originator, mortgage broker | 2 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2016 | 2 | 50% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2020 | 9 | 55.6% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Lenderfi, Inc. filings cluster in one product
Lenderfi, Inc.'s 18 logged complaints stay concentrated: only 11 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2022-05-24.
Lenderfi, Inc. answers 72.2% of complaints inside the CFPB's tracked window and closes 44.4% with a written explanation. 55.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lenderfi, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Lenderfi, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 72.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Lenderfi, Inc. (72.2% timely; 55.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration