CFPB · Diversified product mix

Leaders Financial Company

41 CFPB complaints · diversified mix (top product 29.3%) · top issue Incorrect information on your report.

41 CFPB complaints

Leaders Financial Company: top product "Vehicle loan or lease" is only 29.3% of 41 - multi-bucket mix. Timely 90.2% · relief 14.6%. Allegations, not findings.

  • Diversified product mix
  • -33.3% filings 2015 to 2026

CFPB relief outcome brief

CCDB company leaders-financial-company

14.6% relief · 90.2% timely · 41 filings · Vehicle loan or lease

Nearest relief peer: Ford Motor Credit Co. (14.4% relief)

Leaders Financial Company (t…14.6%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Leaders Financial Company and nearest filing-volume peers

Leaders Financial Company closes 14.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Leaders Financial Company's 41 filings include narrative text

58.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 90.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 14.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Leaders Financial Company complaint mix by product

Total complaints: 41

Leaders Financial Company complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 41 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 12 complaints (29.3%), resolution 16.7% Vehicle loan 29.3% Credit reporting: 8 complaints (19.5%), resolution 0.0% Credit reporting 19.5% Credit reporting,: 8 complaints (19.5%), resolution 12.5% Credit reporting, 19.5% Debt collection: 7 complaints (17.1%), resolution 14.3% Debt collection 17.1% Consumer Loan: 6 complaints (14.6%), resolution 33.3% Consumer Loan 14.6%
  • Vehicle loan 12 29.3% 17% relief
  • Credit reporting 8 19.5% 0% relief
  • Credit reporting, 8 19.5% 13% relief
  • Debt collection 7 17.1% 14% relief
  • Consumer Loan 6 14.6% 33% relief

How Leaders Financial Company's 41 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 12
Credit reporting or other personal consumer reports 8
Credit reporting, credit repair services, or other personal consumer reports 8
Debt collection 7
Consumer Loan 6

Concentrated filing states for Leaders Financial Company

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NJ
63.4% of this company's filings
NJ26NY9GA1FL1DE1TN1AR1WI1

Leaders Financial Company falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
2
-33.3% vs 2015
024681012 2015201620182020202120222023202420252026 2

Top States

State Complaints
NJ 26
NY 9
GA 1
FL 1
DE 1
TN 1
AR 1
WI 1

Top Issues

Issue Complaints
Incorrect information on your report 10
Managing the loan or lease 8
Improper use of your report 7
Problem with a company's investigation into an existing problem 2
Written notification about debt 2
Took or threatened to take negative or legal action 2
Problem with a credit reporting company's investigation into an existing problem 2
Repossession 1
False statements or representation 1
Communication tactics 1
Problems when you are unable to pay 1
Problem with a company's investigation into an existing issue 1
Struggling to pay your loan 1
Problems at the end of the loan or lease 1
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2015 3 100%
2016 3 100%
2018 4 75%
2020 1 0%
2021 7 71.4%
2022 3 100%
2023 3 100%
2024 5 100%
2025 10 100%
2026 2 100%

Source: CFPB Consumer Complaint Database

Leaders Financial Company spreads across product buckets

Leaders Financial Company's 41 logged complaints stay concentrated: only 8 states show a filing. 58.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-23.

Leaders Financial Company answers 90.2% of complaints inside the CFPB's tracked window and closes 82.9% with a written explanation. 14.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Leaders Financial Company.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Leaders Financial Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Leaders Financial Company (90.2% timely; 14.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix