Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
2nd 1
2nd why has nobody contacted me for proof 1
2XXXX return label provided by XXXX 1
2YRS 5MOS Age of Account ; XXXX ) XXXX XXXX XXXX XXXX 1
3 3
3 & 4 is inaccurate and incomplete because the account number is inaccurate or incomplete. Errors that have occurred are as followed ( 1 ) Incorrect balance 1
3 ) a notarized copy of my DL and SS card to prove my identity 2
3 ) an explanation of what went wrong on both of the prior calls. 1
3 ) Provide details how the alleged debt was calculated 1
3 ) recognizing that their system setup '' helped create this issue by not informing us. 1
3 ) restarting the computer 1
3 ) stopping Navient from suing me in court. 1
3 ) supplied detailed credit information for someone that is not me 1
3 ) Why XXXX does not make the refund and put the tickets back in the market itself? ( because this sale provides them with double commission ) 1
3 - He and XXXX are refusing to give me the Consumer Report version. They are completely ignoring my request. They have ruined a perfectly good opportunity for me to provide them with other business for my commercial projects 1
3 and 4 weeks. 1
3 and even 6 months. If this is the kind of people IQ DATA employees WOW I guess the fraudulent account from XXXX will never come off my report. I was living in XXXX XXXX Florida during the dates the fraud ( person ) was living under my identity in Georgia 1
3 business days after receiving the request for removal. 7
3 business days before closing 1
3 days after the account was paid in full 1
3 days before XXXX funded the formation of the XXXX in XXXX as a direct result of this contract. 1
3 days later this bill is blasted across all my credit reports 1
3 days or 4 days past due 1
3 extentions to the original land bid contract. The sellers had stated that there would be no additional extentions and I was now at risk of losing approximately {$10000.00} invested into ernest money 1
3 hours before my closing appointment 1
3 months have passed and still same problem. Multiple phone calls asking to speak to someone handling my case and they state they ca n't be contacted 1
3 mos ) Account statusOpen Type -- ResponsibilityIndividual RemarksMedical Original creditor nameXXXX XXXX XXXX Original creditor XXXX OpenedXX/XX/XXXX ( 4 mos ) Account statusOpen Type -- ResponsibilityIndividual RemarksPlaced for collection Original creditor name11 XXXX XXXX XXXX XXXX XXXX Last reported XX/XX/XXXX {$2400.00} Open balance XXXX XXXX XXXX Original creditor XXXX OpenedXX/XX/XXXX ( 2 yrs 1
3 mos ) Account statusOpen Type -- ResponsibilityIndividual RemarksMedical Original creditor nameXXXX XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
3 or 6 payments ). I explained that I could not pay that balance in 90 days 1
3 phone numbers that do not belong to me 1
3 separate times. It is now 4 months later and I have not received correspondence to correct this issue. My credit score has dropped over 120 points for the one discrepancy. My score went from a XXXX to a XXXX overnight. I am now getting declined for premier credit cards ( which I had no problems previously ) and my student loans payment has increased by 1 full point as there is an adjustable rate which is dependent on your credit score as a factor. This is costing me a substantial amount of financial distress. I feel that Stearns should remove the delinquent report immediately. Their website verbiage was misleading 1
3 states away. 1
3 times 1
3 Woods 1
3 years prior to the suit. It seems like it would have taken minimal effort for them to confirm based upon methods or means proven to be historically reliable and accurate the Consumers correct identity and correct address The attorney that filed the suit 1
3+ months after the transaction I have received absolutely no communication or logical reason to believe I will ever receive the merchandise that I paid for. '' On XX/XX/XXXX 1
3- 1
3-401 2
3-403 ( a ) 3
3-501 2
3-603 2
3-604. 1
3. Proof of address -utility bill 4. copy of my Social Security Card 5 . Copy Front & Back of my Driver 's license. I did not have to furnish that info when I got the card. They wanted me to upload in an Email. I explain that I was not comfortable sending all of my info over the internet 1
3. {$1000.00} ( ONE THOUSAND US DOLLARS ) per hour or portion thereof 1
3.5 1
30 1
30 and 44. USAA has repeatedly stated that my award letter 1
30 days after furnishing the negative derogatory information to a consumer reporting agency ; 15 U.S.C. 1692g ( a ) violated consumer 's right to have debt validated ; U.S.C. 9.501 violated commercial law that all notices were timely and properly given by dated certified mail receipt. A strong presumption of receipt applies when notice is sent by certified mail 1
30 days elapsed and my money wasnt delivered nor refunded. 1
30 days for response 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.