Total complaints
11
Filed since 2017
2026 data Public-data reference. official source
DIXIE FINANCE COMPANY
11 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
11 consumer complaints filed with the CFPB
This profile shows DIXIE FINANCE COMPANY's complaint history from CFPB public records. 11 consumers have filed complaints since 2017. The company has a 18.2% timely response rate and has provided relief in 0% of cases.
11
Total Complaints
18.2%
Timely Response
0%
Disputed
0%
Relief Provided
8
States Active
2017
Since
Timely response
18.2%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 18.2%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
DIXIE FINANCE COMPANY complaint mix by product
- Debt collection 6 54.5% – 0% relief
- Credit reporting 2 18.2% – 0% relief
- Payday loan, 1 9.1% – 0% relief
- Consumer Loan 1 9.1% – 0% relief
- Vehicle loan 1 9.1% – 0% relief
How DIXIE FINANCE COMPANY's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 6 |
| Credit reporting or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Consumer Loan | 1 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| KY | 3 |
| AL | 2 |
| NC | 1 |
| OK | 1 |
| CO | 1 |
| IN | 1 |
| GA | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 4 |
| Written notification about debt | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
| Managing the loan or lease | 1 |
| Repossession | 1 |
| Improper use of your report | 1 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 100% |
| 2022 | 2 | 0% |
| 2024 | 1 | 0% |
| 2025 | 5 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About DIXIE FINANCE COMPANY
DIXIE FINANCE COMPANY has accumulated 11 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-03-04, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, DIXIE FINANCE COMPANY reports a 18.2% timely-response rate and has closed 18.2% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating DIXIE FINANCE COMPANY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does DIXIE FINANCE COMPANY have?
DIXIE FINANCE COMPANY has received 11 consumer complaints filed with the Consumer Financial Protection Bureau.
Does DIXIE FINANCE COMPANY respond to complaints on time?
DIXIE FINANCE COMPANY has a 18.2% timely response rate to CFPB complaints.
What is the most common complaint about DIXIE FINANCE COMPANY?
The most common issue reported against DIXIE FINANCE COMPANY is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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