2026 data Public-data reference. official source

Diversified Adjustment Service, Inc.

2.1K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.1K consumer complaints filed with the CFPB

This profile shows Diversified Adjustment Service, Inc.'s complaint history from CFPB public records. 2,120 consumers have filed complaints since 2013. The company has a 99.7% timely response rate and has provided relief in 0% of cases.

2.1K
Total Complaints
99.7%
Timely Response
2.1%
Disputed
0%
Relief Provided
49
States Active
2013
Since

Total complaints

2.1K

Filed since 2013

Timely response

99.7%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Diversified Adjustment Service, Inc. complaint mix by product

Total complaints: 2.1K

Diversified Adjustment Service, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.1K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,705 complaints (80.4%), resolution 0.0% Debt collection 80.4% Credit reporting: 284 complaints (13.4%), resolution 0.0% Credit reporting 13.4% Credit reporting,: 118 complaints (5.6%), resolution 0.0% Debt or: 6 complaints (0.3%), resolution 0.0% Credit card: 4 complaints (0.2%), resolution 0.0% Credit reporting: 2 complaints (0.1%), resolution 0.0% Money transfer,: 1 complaints (0.0%), resolution 0.0%
  • Debt collection 2K 80.4% 0% relief
  • Credit reporting 284 13.4% 0% relief
  • Credit reporting, 118 5.6% 0% relief
  • Debt or 6 0.3% 0% relief
  • Credit card 4 0.2% 0% relief
  • Credit reporting 2 0.1% 0% relief
  • Money transfer, 1 0.0% 0% relief

How Diversified Adjustment Service, Inc.'s 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.7K
Credit reporting or other personal consumer reports 284
Credit reporting, credit repair services, or other personal consumer reports 118
Debt or credit management 6
Credit card 4
Credit reporting 2
Money transfer, virtual currency, or money service 1

Top States

State Complaints
TX 251
FL 201
CA 163
PA 141
GA 140
IL 131
NY 125
OH 67
NJ 63
NC 58
AZ 57
MD 50
MI 47
MN 45
VA 41
SC 35
AL 35
MO 34
TN 32
LA 31

Top Issues

Issue Complaints
Attempts to collect debt not owed 785
Written notification about debt 320
Incorrect information on your report 206
False statements or representation 167
Took or threatened to take negative or legal action 139
Communication tactics 130
Improper use of your report 105
Cont'd attempts collect debt not owed 98
Problem with a company's investigation into an existing problem 62
Disclosure verification of debt 27
Problem with a credit reporting company's investigation into an existing problem 24
Improper contact or sharing of info 14
Threatened to contact someone or share information improperly 13
Electronic communications 12
Fraud or scam 3
Problem with customer service 2
Incorrect information on credit report 2
Credit monitoring or identity theft protection services 2
Confusing or missing disclosures 2
Getting a credit card 2

Yearly Trend

Year Complaints Timely
2013 13 100%
2014 54 98.1%
2015 56 98.2%
2016 54 96.3%
2017 65 98.5%
2018 82 97.6%
2019 71 100%
2020 102 100%
2021 154 100%
2022 105 100%
2023 211 100%
2024 480 100%
2025 510 100%
2026 163 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Diversified Adjustment Service, Inc.

Diversified Adjustment Service, Inc. has accumulated 2,120 consumer complaints in the CFPB public database, with filings active across 49 U.S. states. Of those submissions, 667 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-09, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Diversified Adjustment Service, Inc. reports a 99.7% timely-response rate and has closed 99.3% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Diversified Adjustment Service, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Diversified Adjustment Service, Inc. have?

Diversified Adjustment Service, Inc. has received 2,120 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Diversified Adjustment Service, Inc. respond to complaints on time?

Diversified Adjustment Service, Inc. has a 99.7% timely response rate to CFPB complaints.

What is the most common complaint about Diversified Adjustment Service, Inc.?

The most common issue reported against Diversified Adjustment Service, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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