CFPB · Single-product concentration
Diversified Recovery Services Inc.
33 CFPB complaints · 87.9% in "Debt collection" · top issue Communication tactics.
Diversified Recovery Services Inc.: 87.9% of 33 CFPB complaints sit in "Debt collection". Timely 12.1% · relief 0%. Allegations, not findings.
- Single-product concentration
- -80% filings 2014 to 2021
CFPB relief outcome brief
CCDB company diversified-recovery-services-inc
0% relief · 12.1% timely · 33 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Diversified Recovery Services Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Diversified Recovery Services Inc.'s 33 filings include narrative text
57.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Diversified Recovery Services Inc. complaint mix by product
- Debt collection 29 87.9% – 0% relief
- Credit reporting, 3 9.1% – 0% relief
- Payday loan, 1 3.0% – 0% relief
How Diversified Recovery Services Inc.'s 33 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 29 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Payday loan, title loan, or personal loan | 1 |
Where Diversified Recovery Services Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TN
- 33.3% of this company's filings
Diversified Recovery Services Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 1
- -80% vs 2014
Top States
| State | Complaints |
|---|---|
| TN | 11 |
| TX | 4 |
| MS | 2 |
| GA | 2 |
| MO | 2 |
| AZ | 2 |
| DE | 2 |
| CA | 2 |
| LA | 1 |
| OH | 1 |
| MI | 1 |
| RI | 1 |
| PA | 1 |
| CO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 9 |
| Cont'd attempts collect debt not owed | 7 |
| Written notification about debt | 3 |
| Took or threatened to take negative or legal action | 3 |
| Attempts to collect debt not owed | 3 |
| Taking/threatening an illegal action | 2 |
| Improper use of your report | 1 |
| Disclosure verification of debt | 1 |
| False statements or representation | 1 |
| Struggling to pay your loan | 1 |
| Incorrect information on your report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 5 | 60% |
| 2015 | 2 | 50% |
| 2016 | 1 | 0% |
| 2017 | 14 | 0% |
| 2018 | 9 | 0% |
| 2019 | 1 | 0% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Diversified Recovery Services Inc. filings cluster in one product
Diversified Recovery Services Inc.'s 33 logged complaints stay concentrated: only 14 states show a filing. 57.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2021-06-11.
Diversified Recovery Services Inc. answers 12.1% of complaints inside the CFPB's tracked window and closes 21.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Diversified Recovery Services Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Diversified Recovery Services Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 33.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 12.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Diversified Recovery Services Inc. (12.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration