CFPB · Single-product concentration

The Collection Agency LLC

6 CFPB complaints · 83.3% in "Debt collection" · top issue Written notification about debt.

6 CFPB complaints

The Collection Agency LLC: 83.3% of 6 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2016 to 2026

CFPB relief outcome brief

CCDB company the-collection-agency-llc

0% relief · 100% timely · 6 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

The Collection Agency LLC(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among The Collection Agency LLC and nearest filing-volume peers

The Collection Agency LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

The Collection Agency LLC has 6 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

The Collection Agency LLC complaint mix by product

Total complaints: 6

The Collection Agency LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 5 complaints (83.3%), resolution 0.0% Debt collection 83.3% Credit reporting: 1 complaints (16.7%), resolution 0.0% Credit reporting 16.7%
  • Debt collection 5 83.3% – 0% relief
  • Credit reporting 1 16.7% – 0% relief

How The Collection Agency LLC's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 5
Credit reporting or other personal consumer reports 1

Concentrated filing states for The Collection Agency LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NE
66.7% of this company's filings
NE4MA1MT1

The Collection Agency LLC complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2016
0.511.522.5 20162019202220232026 1

Top States

State Complaints
NE 4
MA 1
MT 1

Top Issues

Issue Complaints
Written notification about debt 2
Incorrect information on your report 1
Improper contact or sharing of info 1
Communication tactics 1
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2016 1 100%
2019 1 100%
2022 2 100%
2023 1 100%
2026 1 100%

Source: CFPB Consumer Complaint Database

The Collection Agency LLC filings cluster in one product

The Collection Agency LLC's 6 logged complaints stay concentrated: only 3 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-22.

The Collection Agency LLC answers 100% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Collection Agency LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for The Collection Agency LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for The Collection Agency LLC (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration