CFPB · Single-product concentration

The Law Firm of Allan C. Smith

18 CFPB complaints · 94.4% in "Debt collection" · top issue Disclosure verification of debt.

18 CFPB complaints

The Law Firm of Allan C. Smith: 94.4% of 18 CFPB complaints sit in "Debt collection". Timely 83.3% · relief 16.7%. Allegations, not findings.

  • Single-product concentration
  • -83.3% filings 2013 to 2023

CFPB relief outcome brief

CCDB company the-law-firm-of-allan-c-smith

16.7% relief · 83.3% timely · 18 filings · Debt collection

Nearest relief peer: Servatus Corporation (16.7% relief)

The Law Firm of Allan C.Smith (this)16.7%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among The Law Firm of Allan C. Smith and nearest filing-volume peers

The Law Firm of Allan C. Smith closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

The Law Firm of Allan C. Smith scores strongest on relief provided (78/100 percentile-benchmarked) and weakest on closed with explanation (39/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

66 /100 grade C

Relief provided

78 / 100 percentile-benchmarked

16.7% of complaints closed with relief to the consumer

Timely response

71 / 100 percentile-benchmarked

83.3% of complaints answered inside the CFPB 15-day window

Closed with explanation

39 / 100 percentile-benchmarked

66.7% of complaints closed with an explanation to the consumer

How 18 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 83.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

The Law Firm of Allan C. Smith complaint mix by product

Total complaints: 18

The Law Firm of Allan C. Smith complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 18 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 17 complaints (94.4%), resolution 17.6% Debt collection 94.4% Credit card: 1 complaints (5.6%), resolution 0.0%
  • Debt collection 17 94.4% – 18% relief
  • Credit card 1 5.6% – 0% relief

How The Law Firm of Allan C. Smith's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 17
Credit card 1

Where The Law Firm of Allan C. Smith complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
PA
38.9% of this company's filings
PA7NJ4NY2OR1IL1MD1IN1VA1

The Law Firm of Allan C. Smith falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2023
1
-83.3% vs 2013
02468 20132014201520162023 1

Top States

State Complaints
PA 7
NJ 4
NY 2
OR 1
IL 1
MD 1
IN 1
VA 1

Top Issues

Issue Complaints
Disclosure verification of debt 5
Communication tactics 3
Improper contact or sharing of info 3
Cont'd attempts collect debt not owed 3
Threatened to contact someone or share information improperly 1
Taking/threatening an illegal action 1
False statements or representation 1
Other 1

Yearly Trend

Year Complaints Timely
2013 6 100%
2014 6 100%
2015 4 75%
2016 1 0%
2023 1 0%

Source: CFPB Consumer Complaint Database

The Law Firm of Allan C. Smith filings cluster in one product

The Law Firm of Allan C. Smith's 18 logged complaints stay concentrated: only 8 states show a filing. Only 11.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2023-08-01.

The Law Firm of Allan C. Smith answers 83.3% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Disclosure verification of debt."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Law Firm of Allan C. Smith.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for The Law Firm of Allan C. Smith: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for The Law Firm of Allan C. Smith (83.3% timely; 16.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration