2026 data Public-data reference. official source

The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group

24 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

24 consumer complaints filed with the CFPB

This profile shows The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group's complaint history from CFPB public records. 24 consumers have filed complaints since 2023. The company has a 8.3% timely response rate and has provided relief in 0% of cases.

24
Total Complaints
8.3%
Timely Response
0%
Disputed
0%
Relief Provided
12
States Active
2023
Since

Total complaints

24

Filed since 2023

Timely response

8.3%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 8.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group complaint mix by product

Total complaints: 24

The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 24 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt or: 19 complaints (79.2%), resolution 0.0% Debt or 79.2% Debt collection: 2 complaints (8.3%), resolution 0.0% Debt collection 8.3% Money transfer,: 1 complaints (4.2%), resolution 0.0% Credit reporting,: 1 complaints (4.2%), resolution 0.0% Credit card: 1 complaints (4.2%), resolution 0.0%
  • Debt or 19 79.2% 0% relief
  • Debt collection 2 8.3% 0% relief
  • Money transfer, 1 4.2% 0% relief
  • Credit reporting, 1 4.2% 0% relief
  • Credit card 1 4.2% 0% relief

How The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt or credit management 19
Debt collection 2
Money transfer, virtual currency, or money service 1
Credit reporting, credit repair services, or other personal consumer reports 1
Credit card 1

Top States

State Complaints
TX 5
OK 4
FL 3
VA 2
AL 2
KY 2
IL 1
NV 1
MT 1
PA 1
TN 1
CA 1

Top Issues

Issue Complaints
Didn't provide services promised 14
Problem with customer service 3
Charged upfront or unexpected fees 3
False statements or representation 2
Excessive fees 1
Other features, terms, or problems 1

Yearly Trend

Year Complaints Timely
2023 3 66.7%
2024 14 0%
2025 5 0%
2026 2 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group

The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group has accumulated 24 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-01-30, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group reports a 8.3% timely-response rate and has closed 12.5% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt or credit management", and the single most common underlying issue is "Didn't provide services promised".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group have?

The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group has received 24 consumer complaints filed with the Consumer Financial Protection Bureau.

Does The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group respond to complaints on time?

The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group has a 8.3% timely response rate to CFPB complaints.

What is the most common complaint about The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group?

The most common issue reported against The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group is "Didn't provide services promised" in the "Debt or credit management" product category.

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