Total complaints
24
Filed since 2023
24 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
24 consumer complaints filed with the CFPB
This profile shows The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group's complaint history from CFPB public records. 24 consumers have filed complaints since 2023. The company has a 8.3% timely response rate and has provided relief in 0% of cases.
Total complaints
24
Filed since 2023
Timely response
8.3%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt or credit management | 19 |
| Debt collection | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| TX | 5 |
| OK | 4 |
| FL | 3 |
| VA | 2 |
| AL | 2 |
| KY | 2 |
| IL | 1 |
| NV | 1 |
| MT | 1 |
| PA | 1 |
| TN | 1 |
| CA | 1 |
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 14 |
| Problem with customer service | 3 |
| Charged upfront or unexpected fees | 3 |
| False statements or representation | 2 |
| Excessive fees | 1 |
| Other features, terms, or problems | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 3 | 66.7% |
| 2024 | 14 | 0% |
| 2025 | 5 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group has accumulated 24 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-01-30, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group reports a 8.3% timely-response rate and has closed 12.5% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt or credit management", and the single most common underlying issue is "Didn't provide services promised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group has received 24 consumer complaints filed with the Consumer Financial Protection Bureau.
The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group has a 8.3% timely response rate to CFPB complaints.
The most common issue reported against The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group is "Didn't provide services promised" in the "Debt or credit management" product category.
Read our methodology — how this data is sourced, computed, and verified.