The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group
31 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group complaint mix by product
- Debt or 24 77.4% – 0% relief
- Debt collection 3 9.7% – 0% relief
- Credit reporting, 2 6.5% – 0% relief
- Money transfer, 1 3.2% – 0% relief
- Credit card 1 3.2% – 0% relief
How The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 24 |
| Debt collection | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 6 |
| FL | 5 |
| OK | 4 |
| AL | 2 |
| TN | 2 |
| KY | 2 |
| VA | 2 |
| NV | 1 |
| CT | 1 |
| MT | 1 |
| MD | 1 |
| IL | 1 |
| PA | 1 |
| CO | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 16 |
| Charged upfront or unexpected fees | 5 |
| Problem with customer service | 4 |
| False statements or representation | 3 |
| Fraud or scam | 1 |
| Excessive fees | 1 |
| Other features, terms, or problems | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 4 | 50% |
| 2024 | 19 | 0% |
| 2025 | 6 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group
The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group's 31 logged complaints stay concentrated: only 15 states show a filing on record. 64.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2023 through 2026-01-30.
The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group answers 6.5% of complaints inside the CFPB's tracked window and closes 12.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group have?
31, per the CFPB's public complaint count for this company (see the full breakdown above).
Does The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group respond to complaints on time?
6.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group?
"Didn't provide services promised", filed under the "Debt or credit management" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.