CFPB · Mid-pack CFPB posture

The Check Cashing Place, Inc.

6 CFPB complaints · 1 states · top issue Charged fees or interest you didn't expect.

6 CFPB complaints

The Check Cashing Place, Inc. has 6 consumer complaints in the CFPB public database. Timely response is 100%; 16.7% closed with relief; top product Payday loan, title loan, personal loan, or advance loan. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • -33.3% filings 2017 to 2024

CFPB relief outcome brief

CCDB company the-check-cashing-place-inc

16.7% relief · 100% timely · 6 filings · Payday loan, title loan, personal loan, or advance loan

Nearest relief peer: SoLo Funds Inc. (17.2% relief)

The Check Cashing Place, Inc.(this)16.7%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among The Check Cashing Place, Inc. and nearest filing-volume peers

The Check Cashing Place, Inc. closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

The Check Cashing Place, Inc. has 6 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

The Check Cashing Place, Inc. complaint mix by product

Total complaints: 6

The Check Cashing Place, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 3 complaints (50.0%), resolution 0.0% Payday loan, 50.0% Other financial: 1 complaints (16.7%), resolution 100.0% Other financial 16.7% Debt collection: 1 complaints (16.7%), resolution 0.0% Debt collection 16.7% Money transfer,: 1 complaints (16.7%), resolution 0.0% Money transfer, 16.7%
  • Payday loan, 3 50.0% – 0% relief
  • Other financial 1 16.7% – 100% relief
  • Debt collection 1 16.7% – 0% relief
  • Money transfer, 1 16.7% – 0% relief

How The Check Cashing Place, Inc.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 3
Other financial service 1
Debt collection 1
Money transfer, virtual currency, or money service 1

The Check Cashing Place, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2024
2
-33.3% vs 2017
0.511.522.533.5 201720232024 2

Top States

State Complaints
CA 6

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 1
Was approved for a loan, but didn't receive the money 1
Getting a line of credit 1
Fraud or scam 1
False statements or representation 1
Unexpected or other fees 1

Yearly Trend

Year Complaints Timely
2017 3 100%
2023 1 100%
2024 2 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about The Check Cashing Place, Inc.

The Check Cashing Place, Inc.'s 6 logged complaints stay concentrated: only 1 state shows a filing. Only 16.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2024-05-20.

The Check Cashing Place, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Check Cashing Place, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for The Check Cashing Place, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for The Check Cashing Place, Inc. (100% timely; 16.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture