CFPB · Single-product concentration
The Cherrington Firm PLLC
29 CFPB complaints · 100% in "Debt collection" · top issue Attempts to collect debt not owed.
The Cherrington Firm PLLC: 100% of 29 CFPB complaints sit in "Debt collection". Timely 48.3% · relief 17.2%. Allegations, not findings.
- Single-product concentration
- +200% filings 2015 to 2026
CFPB relief outcome brief
CCDB company the-cherrington-firm-pllc
17.2% relief · 48.3% timely · 29 filings · Debt collection
Same-product relief peers
Nearest relief peer: Qc Holdings Inc (17.1% relief)
The Cherrington Firm PLLC closes 17.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
The Cherrington Firm PLLC scores strongest on relief provided (80/100 percentile-benchmarked) and weakest on timely response (9/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
80 / 100 percentile-benchmarked
17.2% of complaints closed with relief to the consumer
Timely response
9 / 100 percentile-benchmarked
48.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
68 / 100 percentile-benchmarked
82.8% of complaints closed with an explanation to the consumer
Most of The Cherrington Firm PLLC's 29 filings include narrative text
75.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Cherrington Firm PLLC complaint mix by product
- Debt collection 29 100.0% – 17% relief
How The Cherrington Firm PLLC's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 29 |
Concentrated filing states for The Cherrington Firm PLLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- UT
- 82.8% of this company's filings
The Cherrington Firm PLLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2015
Top States
| State | Complaints |
|---|---|
| UT | 24 |
| SC | 2 |
| CO | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 9 |
| Took or threatened to take negative or legal action | 6 |
| False statements or representation | 5 |
| Threatened to contact someone or share information improperly | 3 |
| Cont'd attempts collect debt not owed | 2 |
| Communication tactics | 2 |
| Written notification about debt | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 3 | 100% |
| 2017 | 2 | 0% |
| 2018 | 3 | 0% |
| 2019 | 2 | 100% |
| 2020 | 2 | 50% |
| 2021 | 2 | 0% |
| 2022 | 1 | 100% |
| 2023 | 2 | 0% |
| 2024 | 4 | 50% |
| 2025 | 4 | 75% |
| 2026 | 3 | 33.3% |
Source: CFPB Consumer Complaint Database
The Cherrington Firm PLLC filings cluster in one product
The Cherrington Firm PLLC's 29 logged complaints stay concentrated: only 4 states show a filing. 75.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-02-25.
The Cherrington Firm PLLC answers 48.3% of complaints inside the CFPB's tracked window and closes 82.8% with a written explanation. 17.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Cherrington Firm PLLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for The Cherrington Firm PLLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 29.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 48.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for The Cherrington Firm PLLC (48.3% timely; 17.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration