2026 data Public-data reference. official source

The Cherrington Firm PLLC

20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

20 consumer complaints filed with the CFPB

This profile shows The Cherrington Firm PLLC's complaint history from CFPB public records. 20 consumers have filed complaints since 2015. The company has a 50% timely response rate and has provided relief in 10% of cases.

20
Total Complaints
50%
Timely Response
5%
Disputed
10%
Relief Provided
4
States Active
2015
Since

Total complaints

20

Filed since 2015

Timely response

50%

CFPB-tracked response window

Relief rate

10%

Closed with monetary or non-monetary relief

Timely response rate 50.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 10.0%
Industry median

Share closed with monetary or non-monetary relief.

The Cherrington Firm PLLC complaint mix by product

Total complaints: 20

The Cherrington Firm PLLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 20 complaints (100.0%), resolution 10.0% Debt collection 100.0%
  • Debt collection 20 100.0% 10% relief

How The Cherrington Firm PLLC's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 20

Top States

State Complaints
UT 16
SC 2
MI 1
CO 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 7
Took or threatened to take negative or legal action 4
Threatened to contact someone or share information improperly 3
False statements or representation 3
Disclosure verification of debt 1
Cont'd attempts collect debt not owed 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2016 2 100%
2017 2 0%
2018 1 0%
2019 1 100%
2020 1 100%
2021 2 0%
2022 1 100%
2023 1 0%
2024 3 33.3%
2025 2 100%
2026 3 33.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About The Cherrington Firm PLLC

The Cherrington Firm PLLC has accumulated 20 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-02-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, The Cherrington Firm PLLC reports a 50% timely-response rate and has closed 90% of cases with a written explanation to the consumer. 10% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating The Cherrington Firm PLLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does The Cherrington Firm PLLC have?

The Cherrington Firm PLLC has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.

Does The Cherrington Firm PLLC respond to complaints on time?

The Cherrington Firm PLLC has a 50% timely response rate to CFPB complaints.

What is the most common complaint about The Cherrington Firm PLLC?

The most common issue reported against The Cherrington Firm PLLC is "Attempts to collect debt not owed" in the "Debt collection" product category.

Related