Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
all resulting from your system not crediting me that first {$100.00} fee back.,,TD BANK US HOLDING COMPANY,PA,191XX,,Consent provided,Web,2023-07-13,Closed with explanation,Yes,N/A,7247072 1
all retain a 1/3 interest in the Estate. This has created the entire family to be broken apart 1
All Reverse Mortgage, Inc. 3
All said accounts are being inaccurately reported. An account pursuant to 12 CFR 1002.2 ( a ) is an extension of credit. Which is proof they are extorting me and trying to unlawfully collect on an extension of credit they already granted to me as the consumer. 1
all seem very suspicious 1
all seemed in order and understanding selling of mortgage loans as standard procedure 1
all she responded back with was 1
all should be all set '' but it would take a few months to see the change in my credit report. 1
all show the account status as Closed and the account balance of {$0.00}. I asked how I can all of a sudden owe {$26000.00} on an account that has been reported as Closed and with a Balance of {$0.00} for about three years. She stated that if I wanted to send over my copies of the credit reports I referenced 1
all showing inconsistent last payments 2
all showing no notifications of late or missed payment. I have all my credit cards on autopay so that I dont miss any payments. I thought Regions credit card was also on autopay 1
all simply because Citi did n't bother to confirm how the excess revenue was being used toward the building reserves. As extensive of a document review process as they have ( I provided about 2 dozen documents ) 1
All State Credit Bureau, Inc. 195
all stating that our home is scheduled for foreclosure on XX/XX/XXXX. 1
all summarily dismissed claims happened on XX/XX/2023 1
all supported by my FTC Identity Theft Affidavit ( filed XX/XX/XXXX ) and XXXX Police Department Report XXXX XXXX an outrageous violation of the Fair Credit Reporting Act ( FCRA ). Your sham investigation 1
all supporting documents from the original creditor and the FCRA pages 78 1
ALL that certain plot 1
all that have bearing on our bank balances. Regardless 1
all that information is readily available via my online checking account which I can no longer have access to. 1
all that was forwarded to me was the signatory page 1
all the documentation '' that the XXXX phone agents I had spoken to prior were nowhere to be found. I do not want to spend money on postage on an item that I had received faulty 1
all the addresses that are detailed here are old and not updated. 1
all the amount was identical which ranges from {$33000.00} + 1
all the cards and applications were fraudulent 1
all the companies 1
all the consumers debts are to be discharged to the United States. So if this was my debt what would you want me to pay you with? I dont commit fraudulent acts! 1
all the disputes I request to be removed are considered derogatory marks which have and may have resulted in negatively affecting my credit rating. 3
all the documents that I have ever received from Freedom Mortgage were monthly statements. I also received a letter from Freedom Mortgage XXXX dated XX/XX/XXXX ) indicating that they have not received loan payments for the period of XX/XX/XXXX through XX/XX/XXXX and that my loan is now in default 1
all the employees at the XXXX branch knew me as a model customer. In fact 1
all the equity is my retirement 1
all the fraudulent activity was executed by XXXX XXXX and was verified to be criminal activity. So 1
all the harrassing phone calls and letters started early XXXX XXXX and went on til XXXX XXXX with a very serious threatening letter from them. So 1
all the information I have requested should follow. A simple we have contacted the data furnisher is not acceptable. The records in your files under my SSN should be correct and have my signature. Sending me copies of my credit report advising of the same accounts shows that Experian has not done their due diligence. When deleted I request that this information be blocked and I require confirmation that the accounts have indeed been blocked. Experian has not re-investigated. Experian continues to send me the same credit report with each dispute. I am formally challenging your right to report and am requesting Experian to positively prove these accounts are mine 1
all the information listed under Public Records needs to be immediately deleted from the credit file you maintain under my name and social security number. Be further advised that I am closely monitoring my credit file. Per federal Law 2
all the information provided in the letter was inaccurate. 1
all the information they requested including copies of my Driver License 1
all the information was added to the case and they is still declined without made a good review. 1
all the ordered items were picked up in the store 1
all the people say they have heard about a ghost balance but there is no information they can resource or explain 1
all the research I have done has shown that the number of credit cards is not a negative 1
all the serials numbers are matching to the original box and device. 1
all the transactions were done on the same day 1
all the way to 1681i ( f ) ( 3 ) where it governs how a CRA notifies a consumer through a reseller ( XXXX XXXX ) ( MyFICO ) and others who furnish third party disputes free of charge 2
all the way to 1681i ( f ) ( 3 ) where it governs how a CRA notifies a consumer through a reseller ( XXXX XXXX ) ( XXXX ) and others who furnish third party disputes free of charge 3
all the way to 1681i ( f ) ( 3 ) where it governs how a CRA notifies a consumer through a reseller ( XXXX XXXX ) ( XXXX ) and others who furnish third party disputes free of charge 2
all the way to 1681i ( f ) ( 3 ) where it governs how a CRA notifies a consumer through a reseller ( XXXX XXXX XXXX XXXX XXXX ) and others who furnish third party disputes free of charge 1
all the while my payments are not being counted because of clerical errors on their part. I have done my diligence in following up on every incident with XXXX in which I had a concern or needed to submit a document. I have been timely in my annual re-certification 1
all the while promising the return of the money if we would simply wait a few more days.,,Paypal Holdings 1
all these allegations must be fixed up ASAP.,,Nelnet 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.