CFPB · Single-product concentration
Rockford Mercantile Agency, Inc.
17 CFPB complaints · 88.2% in "Debt collection" · top issue Written notification about debt.
Rockford Mercantile Agency, Inc.: 88.2% of 17 CFPB complaints sit in "Debt collection". Timely 76.5% · relief 23.5%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2026
CFPB relief outcome brief
CCDB company rockford-mercantile-agency-inc
23.5% relief · 76.5% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Solomon and Solomon, P.C. (23.5% relief)
Rockford Mercantile Agency, Inc. closes 23.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Rockford Mercantile Agency, Inc.'s 17 filings include narrative text
41.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Rockford Mercantile Agency, Inc. complaint mix by product
- Debt collection 15 88.2% – 27% relief
- Credit reporting, 2 11.8% – 0% relief
How Rockford Mercantile Agency, Inc.'s 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 15 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Concentrated filing states for Rockford Mercantile Agency, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 58.8% of this company's filings
Rockford Mercantile Agency, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| IL | 10 |
| FL | 3 |
| NE | 2 |
| TX | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 5 |
| Cont'd attempts collect debt not owed | 4 |
| Attempts to collect debt not owed | 3 |
| Disclosure verification of debt | 2 |
| False statements or representation | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2015 | 3 | 66.7% |
| 2016 | 3 | 33.3% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 4 | 100% |
| 2021 | 1 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Rockford Mercantile Agency, Inc. filings cluster in one product
Rockford Mercantile Agency, Inc.'s 17 logged complaints stay concentrated: only 5 states show a filing. 41.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-01-14.
Rockford Mercantile Agency, Inc. answers 76.5% of complaints inside the CFPB's tracked window and closes 64.7% with a written explanation. 23.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Rockford Mercantile Agency, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Rockford Mercantile Agency, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 76.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Rockford Mercantile Agency, Inc. (76.5% timely; 23.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration